Microsoft 365 Copilot: Measuring Success, Managing Risk

As organisations embrace Microsoft 365 Copilot and other generative AI tools, the need to measure their impact, adoption, and understand the associated risks has never been greater. In this session, Microsoft MVP and data security and governance expert Nikki Chapple will guide you through the essential tools and strategies for tracking Microsoft 365 Copilot and Gen AI usage in your organisation.

You’ll learn how to go beyond the basic usage metrics available in the Microsoft 365 Admin Center and explore how to leverage Viva Insights’ Copilot Dashboard and Microsoft Purview’s Data Security Posture Management for AI (DSPM for AI). Discover how to assess readiness, drive adoption, measure business impact, and manage third-party AI risks, all while maintaining strong data governance and compliance.

Whether you're a compliance lead, IT admin, or business decision-maker, this session will equip you with the knowledge to make informed, data-driven decisions about your AI strategy.

Key Takeaways:

• Understand why measuring Copilot and Gen AI usage is critical for success.
• Explore the Copilot Dashboard in Viva Insights for readiness, adoption, impact, and sentiment metrics.
• Discover how Microsoft Purview DSPM for AI helps identify and mitigate risks associated with Copilot and third-party Gen AI tools.
• Gain practical tips for aligning AI usage with business outcomes and compliance requirements.