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This Session will start in
19 days
11 hours
26 mins

Advanced Call Management in Microsoft Teams: Mastering Call Queues, Auto Attendants, and Contact Center Solutions

18th Oct 10:00am - 10:40am BST Pioneer 2 (Ground Floor)
6 attending
Session Description

Are you familiar with the basics of call management in Microsoft Teams and ready to take your skills to the next level? Join us for this session where we'll dive deeper into the nuances of call queues, auto attendants, and contact center solutions. We'll explore advanced features, best practices, and real-world scenarios to help you master these tools and optimize your call management strategy. By the end of this session, you'll have a comprehensive understanding of how to leverage these solutions to enhance efficiency and improve customer satisfaction. Don't miss this opportunity to elevate your call management expertise!

Rob Watts

Cloud Solution Architect
Microsoft
Attendees (6)
Rob Watts
Cloud Solution Architect at Microsoft
Walter Ciscato
Cloud Architect at Vision Unit GmbH
Martin Harris
Head of Sales at Vonage
Khurim Shabaz
Architect at Invetiv
Oliver Foster
CRM Development Manager at Sable International
Simon Gardner
M365 Technology and Engagement Specialist at Raytheon UK
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