This Session has ended
Advanced Call Management in Microsoft Teams: Mastering Call Queues, Auto Attendants, and Contact Center Solutions
18th Oct
10:00am - 10:40am BST
Pioneer 2 (Ground Floor)
29 attended
Session Description
Are you familiar with the basics of call management in Microsoft Teams and ready to take your skills to the next level? Join us for this session where we'll dive deeper into the nuances of call queues, auto attendants, and contact center solutions. We'll explore advanced features, best practices, and real-world scenarios to help you master these tools and optimize your call management strategy. By the end of this session, you'll have a comprehensive understanding of how to leverage these solutions to enhance efficiency and improve customer satisfaction. Don't miss this opportunity to elevate your call management expertise!
Attendees (29)
David Sabat
D365 Presales Architect at Delaware
Kayleigh Duddy
D365 Team Leader at ANS
Julian Fox
CEO & Founder at Techrelate Ltd
Neil English
Pre Sales Solution Architect at ANS
Dave Henderson
IT Support Analyst at Quorum Network Resources Ltd
Rita Pereira
Senior Consultant at Avanade
Walter Ciscato
Cloud Architect at Vision Unit GmbH
Jerome Simeoni
AI Business Solutions Architect - Manager at Delaware
Fraser Cumming
Senior Support Analyst at Quorum
Martin Harris
Head of Sales at Vonage
Kapila Munaweera
Solution Architect at University of Sussex
Khurim Shabaz
Architect at Invetiv
Joshua Brammall
Dynamics 365 Senior engineer at Irwin Mitchell
Janice Briggs
CRM Consultant at Total Enterprise Solutions
Thomas Stensitzki
Expert at Granikos GmbH & Co. KG
Paul Barnes
Support at QWARE
+13 other Attendees