This Session has ended
Advanced Call Management in Microsoft Teams: Mastering Call Queues, Auto Attendants, and Contact Center Solutions
18th Oct
10:00am - 10:40am BST
Pioneer 2 (Ground Floor)
29 attended
Session Description
Are you familiar with the basics of call management in Microsoft Teams and ready to take your skills to the next level? Join us for this session where we'll dive deeper into the nuances of call queues, auto attendants, and contact center solutions. We'll explore advanced features, best practices, and real-world scenarios to help you master these tools and optimize your call management strategy. By the end of this session, you'll have a comprehensive understanding of how to leverage these solutions to enhance efficiency and improve customer satisfaction. Don't miss this opportunity to elevate your call management expertise!
Attendees (29)
Emma Ohlsson
D365 SCM Lead Consultant at Inciper
Thomas Stensitzki
Expert at Granikos GmbH & Co. KG
Paul Barnes
Support at QWARE
Walter Ciscato
Cloud Architect at Vision Unit GmbH
Sundar Raghavan
Principal at AppOps.AI
Jerome Simeoni
AI Business Solutions Architect - Manager at Delaware
Crawford Hawley-Groat
Consultant CTO at Quorum
Kayleigh Duddy
D365 Team Leader at ANS
Neil English
Pre Sales Solution Architect at ANS
Triparna Ray
Technical Architect at IBM
Alan Tiller
IT & Systems Engineer at WightFibre Ltd
Khurim Shabaz
Architect at Invetiv
David Sabat
D365 Presales Architect at Delaware
Janice Briggs
CRM Consultant at Total Enterprise Solutions
Pradeep Kandel
System Engineer at ERGOS UK
Oliver Foster
CRM Development Manager at Sable International
+13 other Attendees