This Session will start in
19
days
11
hours
26
mins
Advanced Call Management in Microsoft Teams: Mastering Call Queues, Auto Attendants, and Contact Center Solutions
18th Oct
10:00am - 10:40am BST
Pioneer 2 (Ground Floor)
6 attending
Session Description
Are you familiar with the basics of call management in Microsoft Teams and ready to take your skills to the next level? Join us for this session where we'll dive deeper into the nuances of call queues, auto attendants, and contact center solutions. We'll explore advanced features, best practices, and real-world scenarios to help you master these tools and optimize your call management strategy. By the end of this session, you'll have a comprehensive understanding of how to leverage these solutions to enhance efficiency and improve customer satisfaction. Don't miss this opportunity to elevate your call management expertise!
Attendees (6)

Rob Watts
Cloud Solution Architect at Microsoft

Walter Ciscato
Cloud Architect at Vision Unit GmbH

Martin Harris
Head of Sales at Vonage

Khurim Shabaz
Architect at Invetiv

Oliver Foster
CRM Development Manager at Sable International

Simon Gardner
M365 Technology and Engagement Specialist at Raytheon UK
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