This Session has ended
Advanced Call Management in Microsoft Teams: Mastering Call Queues, Auto Attendants, and Contact Center Solutions
18th Oct
10:00am - 10:40am BST
Pioneer 2 (Ground Floor)
29 attended
Session Description
Are you familiar with the basics of call management in Microsoft Teams and ready to take your skills to the next level? Join us for this session where we'll dive deeper into the nuances of call queues, auto attendants, and contact center solutions. We'll explore advanced features, best practices, and real-world scenarios to help you master these tools and optimize your call management strategy. By the end of this session, you'll have a comprehensive understanding of how to leverage these solutions to enhance efficiency and improve customer satisfaction. Don't miss this opportunity to elevate your call management expertise!
Attendees (29)
Jerome Simeoni
AI Business Solutions Architect - Manager at Delaware
Jacqueline Lundquist
Dynamics CE/PP Functional Consultant at mhance
Lynsey Winchurch
Power Platform & D365 Architect & Team Lead at CPS Ltd
Brett Davis
Presales Solution Architect at Delaware
Sundar Raghavan
Principal at AppOps.AI
Triparna Ray
Technical Architect at IBM
Paul Barnes
Support at QWARE
Alan Tiller
IT & Systems Engineer at WightFibre Ltd
Kayleigh Duddy
D365 Team Leader at ANS
Julian Fox
CEO & Founder at Techrelate Ltd
Crawford Hawley-Groat
Consultant CTO at Quorum
Pradeep Kandel
System Engineer at ERGOS UK
Thomas Stensitzki
Expert at Granikos GmbH & Co. KG
Dave Henderson
IT Support Analyst at Quorum Network Resources Ltd
Oliver Foster
CRM Development Manager at Sable International
Khurim Shabaz
Architect at Invetiv
+13 other Attendees