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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Eric Hernaez
TeamMate Technology LLC
Brian Szep
Director of Engineering - Modern Workplace at Black Box
Tina Davis
Numonix
Preston Thornhill
Enterprise Architect at Insight Enterprises, Inc.
Wendell Martin
Sales Manager at Landis Technologies
Aaron Chavez
Senior Account Executive at Cloud Revolution
Marty Fanslau
Support Engineer at Cloud Revolution
Taylor Anderson
Channel Sales Director at AudioCodes
Tyler Poston
Manager, Solution Architects at NTT Data
Samuel Smith
Cloud Communication Specialist at Arcadis
Orlando Nunez
Telecom Engineer at University of South Florida
Stephen Denny
Paul Streit
Solutions Engineer at Enghouse Interactive
Shannon Gunter
Region Sales Manager at Enghouse
Robert Remsik
VOIP Architect at Colorado State University
Mark Vale
Microsoft Teams Architect at Momentum
+33 other Attendees