This Session has ended
What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
John Deletre
Chief of UC & CX practice at Solulan
Samuel Smith
Cloud Communication Specialist at Arcadis
Parker Monticello
Teams System Admin at University of Colorado - Boulder
Wendell Martin
Sales Managers at Landis Technologies.
Robert Remsik
VOIP Architect at Colorado State University
Taylor Anderson
Channel Sales Director at AudioCodes
Brian Szep
Director of Engineering - Modern Workplace at Black Box
Paul Streit
Solutions Engineer at Enghouse Interactive
Orlando Nunez
Telecom Engineer at University of South Florida
Mauro Caule
Director, Microsoft Strategic Alliance at Jabra
JP Manalili
Strategic Partnerships Manager at Biamp
Shannon Gunter
Region Sales Manager at Enghouse
Dino Caputo
MVP & Partner at EnableUC Inc.
Tyler Poston
Manager, Solution Architects at NTT Data
Marty Fanslau
Support Engineer at Cloud Revolution
Gregory Matheny
Managing Partner at BCG Communications
+33 other Attendees