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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Bob Visser
Director at Anywhere365
Ron Wolfe
VP, Microsoft Practice at AVISPL
Mark Vale
Microsoft Teams Architect at Momentum
Jeff Tupa
Senior System Administrator at University of Nevada, Reno
Eric Hernaez
TeamMate Technology LLC
Missie Doll
System Admin at CU Boulder
Matt Amato
Technical Solutions Executive at Insight
Pedro Juarez-Cardenas
IT Technician IV at University of Nevada, Reno
Julissa Ricks
Co-Owner / Project Manager at BriComp IT Consulting Services
Brian Szep
Director of Engineering - Modern Workplace at Black Box
John Deletre
Chief of UC & CX practice at Solulan
Jim Marquez
Infrastructure Engineer at The Kroger Co.
Stephen Denny
Orlando Nunez
Telecom Engineer at University of South Florida
Suzanne Norvell
Director of Partnerships at TeamsCX
Sarah Wilson
Unified Communications Engineer at Atkore
+33 other Attendees