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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Suzanne Norvell
Director of Partnerships at TeamsCX
Eric Hernaez
TeamMate Technology LLC
Jim Marquez
Infrastructure Engineer at The Kroger Co.
Daniel Reed
Senior Product Manager at Biamp
Chris Gower
Partner Sales Manager - Microsoft at Five9
Tyler Poston
Manager, Solution Architects at NTT Data
Adam Pottorff
Director of Channel Sales at CallTower
Mauro Caule
Director, Microsoft Strategic Alliance at Jabra
Matt Landis
Managing Owner at Landis Technologies
Wendell Martin
Sales Managers at Landis Technologies.
John Deletre
Chief of UC & CX practice at Solulan
Pedro Juarez-Cardenas
IT Technician IV at University of Nevada, Reno
Parker Monticello
Teams System Admin at University of Colorado - Boulder
Olivier Przybylski
Office 365 Program Manager at Boulder County
Ashish Gupta
Senior Product Manager at Microsoft
Matt Amato
Technical Solutions Executive at Insight
+33 other Attendees