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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)

Sarah Wilson
Unified Communications Engineer at Atkore

Tim Haskell
Voice Services Manager at UNIVERSITY OF COLORADO BOULDER

Miguel Corteguera
Program Manager at Microsoft

Eric Hernaez
TeamMate Technology LLC

Brian Szep
Director of Engineering - Modern Workplace at Black Box

Bob Visser
Director at Anywhere365

Dino Caputo
MVP & Partner at EnableUC Inc.

Samuel Smith
Cloud Communication Specialist at Arcadis

Kyle Combs
IT Manager at University of Nevada, Reno

Orlando Nunez
Telecom Engineer at University of South Florida

Missie Doll
System Admin at CU Boulder

Chris Gower
Partner Sales Manager - Microsoft at Five9

JP Manalili
Strategic Partnerships Manager at Biamp

Kristen Clough
Teams System Admin at University of Colorado - Boulder

Paul Streit
Solutions Engineer at Enghouse Interactive
Taylor Anderson
Channel Sales Director at AudioCodes
+33 other Attendees