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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Kyle Combs
IT Manager at University of Nevada, Reno
Adam Pottorff
Director of Channel Sales at CallTower
Preston Thornhill
Enterprise Architect at Insight Enterprises, Inc.
Ashish Gupta
Senior Product Manager at Microsoft
Suzanne Norvell
Director of Partnerships at TeamsCX
Miguel Corteguera
Program Manager at Microsoft
Julissa Ricks
Co-Owner / Project Manager at BriComp IT Consulting Services
John Deletre
Chief of UC & CX practice at Solulan
Taylor Anderson
Channel Sales Director at AudioCodes
Kris Vincent
Sr. Systems Administrator at Society of Petroleum Engineer
Samuel Smith
Cloud Communication Specialist at Arcadis
Chris Gower
Partner Sales Manager - Microsoft at Five9
Eric Hernaez
TeamMate Technology LLC
Olivier Przybylski
Office 365 Program Manager at Boulder County
Aaron Botello
Network Engineer at University of Colorado at Boulder
Ron Wolfe
VP, Microsoft Practice at AVISPL
+33 other Attendees