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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts

23rd Apr 11:00am - 12:00pm MDT Clear Creek
49 attended
Session Description

Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.

Taylor Anderson

Channel Sales Director
AudioCodes
Attendees (49)
Jim Marquez
Infrastructure Engineer at The Kroger Co.
Tyler Poston
Manager, Solution Architects at NTT Data
Kyle Combs
IT Manager at University of Nevada, Reno
Mark Vale
Microsoft Teams Architect at Momentum
Kristen Clough
Teams System Admin at University of Colorado - Boulder
Gregory Matheny
Managing Partner at BCG Communications
Sarah Wilson
Unified Communications Engineer at Atkore
Tim Haskell
Voice Services Manager at UNIVERSITY OF COLORADO BOULDER
Ron Wolfe
VP, Microsoft Practice at AVISPL
Missie Doll
System Admin at CU Boulder
Matt Landis
Managing Owner at Landis Technologies
Eric Hernaez
TeamMate Technology LLC
Brian Szep
Director of Engineering - Modern Workplace at Black Box
Robert Remsik
VOIP Architect at Colorado State University
Shannon Gunter
Region Sales Manager at Enghouse
Jeff Tupa
Senior System Administrator at University of Nevada, Reno
+33 other Attendees
Session Sponsor
AudioCodes

Platinum Exhibitor

Stand 37

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