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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)

Orlando Nunez
Telecom Engineer at University of South Florida

Brody McDonald
Product Manager at AudioCodes

Kris Vincent
Sr. Systems Administrator at Society of Petroleum Engineer

Robert Remsik
VOIP Architect at Colorado State University

Scott Thayer
Western Region Sales Director at eGroup Enabling Technologies

Miguel Corteguera
Program Manager at Microsoft

Jody Ryan
Director Sales & Compete Programs at Microsoft

Adam Pottorff
Director of Channel Sales at CallTower

Sarah Wilson
Unified Communications Engineer at Atkore

Tina Davis
Numonix

Dino Caputo
MVP & Partner at EnableUC Inc.

Tim Haskell
Voice Services Manager at UNIVERSITY OF COLORADO BOULDER

Brian Szep
Director of Engineering - Modern Workplace at Black Box

Tyler Poston
Manager, Solution Architects at NTT Data

Kyle Combs
IT Manager at University of Nevada, Reno

Jim Marquez
Infrastructure Engineer at The Kroger Co.
+33 other Attendees