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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts

23rd Apr 11:00am - 12:00pm MDT Clear Creek
49 attended
Session Description

Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.

Taylor Anderson

Channel Sales Director
AudioCodes
Attendees (49)
Julissa Ricks
Co-Owner / Project Manager at BriComp IT Consulting Services
Jeff Tupa
Senior System Administrator at University of Nevada, Reno
JP Manalili
Strategic Partnerships Manager at Biamp
Miguel Corteguera
Program Manager at Microsoft
Tyler Poston
Manager, Solution Architects at NTT Data
Brody McDonald
Product Manager at AudioCodes
Stephen Denny
Pedro Juarez-Cardenas
IT Technician IV at University of Nevada, Reno
Gregory Matheny
Managing Partner at BCG Communications
Parker Monticello
Teams System Admin at University of Colorado - Boulder
Tim Haskell
Voice Services Manager at UNIVERSITY OF COLORADO BOULDER
Mark Vale
Microsoft Teams Architect at Momentum
Paul Streit
Solutions Engineer at Enghouse Interactive
Daniel Reed
Senior Product Manager at Biamp
John Deletre
Chief of UC & CX practice at Solulan
Jim Marquez
Infrastructure Engineer at The Kroger Co.
+33 other Attendees
Session Sponsor
AudioCodes

Platinum Exhibitor

Stand 37

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