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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts

23rd Apr 11:00am - 12:00pm MDT Clear Creek
49 attended
Session Description

Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.

Taylor Anderson

Channel Sales Director
AudioCodes
Attendees (49)
Ashish Gupta
Senior Product Manager at Microsoft
Kris Vincent
Sr. Systems Administrator at Society of Petroleum Engineer
Aaron Botello
Network Engineer at University of Colorado at Boulder
Samuel Smith
Cloud Communication Specialist at Arcadis
Jody Ryan
Director Sales & Compete Programs at Microsoft
Julissa Ricks
Co-Owner / Project Manager at BriComp IT Consulting Services
Taylor Anderson
Channel Sales Director at AudioCodes
Eric Hernaez
TeamMate Technology LLC
Marty Fanslau
Support Engineer at Cloud Revolution
Mauro Caule
Director, Microsoft Strategic Alliance at Jabra
Matt Landis
Managing Owner at Landis Technologies
Brian Szep
Director of Engineering - Modern Workplace at Black Box
Scott Thayer
Western Region Sales Director at eGroup Enabling Technologies
Suzanne Norvell
Director of Partnerships at TeamsCX
Miguel Corteguera
Program Manager at Microsoft
Mark Vale
Microsoft Teams Architect at Momentum
+33 other Attendees
Session Sponsor
AudioCodes

Platinum Exhibitor

Stand 37

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