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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)

Jim Marquez
Infrastructure Engineer at The Kroger Co.

Tyler Poston
Manager, Solution Architects at NTT Data

Kyle Combs
IT Manager at University of Nevada, Reno

Mark Vale
Microsoft Teams Architect at Momentum

Kristen Clough
Teams System Admin at University of Colorado - Boulder

Gregory Matheny
Managing Partner at BCG Communications

Sarah Wilson
Unified Communications Engineer at Atkore

Tim Haskell
Voice Services Manager at UNIVERSITY OF COLORADO BOULDER

Ron Wolfe
VP, Microsoft Practice at AVISPL

Missie Doll
System Admin at CU Boulder

Matt Landis
Managing Owner at Landis Technologies

Eric Hernaez
TeamMate Technology LLC

Brian Szep
Director of Engineering - Modern Workplace at Black Box

Robert Remsik
VOIP Architect at Colorado State University

Shannon Gunter
Region Sales Manager at Enghouse

Jeff Tupa
Senior System Administrator at University of Nevada, Reno
+33 other Attendees