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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Mark Vale
Microsoft Teams Architect at Momentum
Taylor Anderson
Channel Sales Director at AudioCodes
Preston Thornhill
Enterprise Architect at Insight Enterprises, Inc.
Shannon Gunter
Region Sales Manager at Enghouse
Jim Marquez
Infrastructure Engineer at The Kroger Co.
Tyler Poston
Manager, Solution Architects at NTT Data
Ron Wolfe
VP, Microsoft Practice at AVISPL
John Deletre
Chief of UC & CX practice at Solulan
Mauro Caule
Director, Microsoft Strategic Alliance at Jabra
Brody McDonald
Product Manager at AudioCodes
Daniel Reed
Senior Product Manager at Biamp
Eric Hernaez
TeamMate Technology LLC
Scott Thayer
Western Region Sales Director at eGroup Enabling Technologies
Dan Brinkmann
CTO at Summit Technology
Kristen Clough
Teams System Admin at University of Colorado - Boulder
Gregory Matheny
Managing Partner at BCG Communications
+33 other Attendees