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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Julissa Ricks
Co-Owner / Project Manager at BriComp IT Consulting Services
Gregory Matheny
Managing Partner at BCG Communications
Parker Monticello
Teams System Admin at University of Colorado - Boulder
Miguel Corteguera
Program Manager at Microsoft
Mark Vale
Microsoft Teams Architect at Momentum
Dino Caputo
MVP & Partner at EnableUC Inc.
Daniel Reed
Senior Product Manager at Biamp
Suzanne Norvell
Director of Partnerships at TeamsCX
Samuel Smith
Cloud Communication Specialist at Arcadis
Jeff Tupa
Senior System Administrator at University of Nevada, Reno
JP Manalili
Strategic Partnerships Manager at Biamp
Eric Hernaez
TeamMate Technology LLC
Kristen Clough
Teams System Admin at University of Colorado - Boulder
Adam Pottorff
Director of Channel Sales at CallTower
Aaron Botello
Network Engineer at University of Colorado at Boulder
Ashish Gupta
Senior Product Manager at Microsoft
+33 other Attendees