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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Jim Marquez
Infrastructure Engineer at The Kroger Co.
Mark Vale
Microsoft Teams Architect at Momentum
Paul Streit
Solutions Engineer at Enghouse Interactive
Preston Thornhill
Enterprise Architect at Insight Enterprises, Inc.
Kyle Combs
IT Manager at University of Nevada, Reno
Ashish Gupta
Senior Product Manager at Microsoft
Olivier Przybylski
Office 365 Program Manager at Boulder County
Tina Davis
Numonix
Tim Haskell
Voice Services Manager at UNIVERSITY OF COLORADO BOULDER
Kristen Clough
Teams System Admin at University of Colorado - Boulder
Suzanne Norvell
Director of Partnerships at TeamsCX
Matt Landis
Managing Owner at Landis Technologies
Sarah Wilson
Unified Communications Engineer at Atkore
Kris Vincent
Sr. Systems Administrator at Society of Petroleum Engineer
John Deletre
Chief of UC & CX practice at Solulan
Chris Gower
Partner Sales Manager - Microsoft at Five9
+33 other Attendees