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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Bob Visser
Director at Anywhere365
Suzanne Norvell
Director of Partnerships at TeamsCX
Parker Monticello
Teams System Admin at University of Colorado - Boulder
Sarah Wilson
Unified Communications Engineer at Atkore
Brian Szep
Director of Engineering - Modern Workplace at Black Box
Adam Pottorff
Director of Channel Sales at CallTower
Samuel Smith
Cloud Communication Specialist, End-User Produc... at Arcadis
Jody Ryan
Director Sales & Compete Programs at Microsoft
Missie Doll
System Admin at CU Boulder
Gregory Matheny
Managing Partner at BCG Communications
Kristen Clough
Teams System Admin at University of Colorado - Boulder
Tyler Poston
Manager, Solution Architects at NTT
Miguel Corteguera
Program Manager at Microsoft
Paul Streit
Solutions Engineer at Enghouse Interactive
Jim Marquez
Infrastructure Engineer at The Kroger Co.
Brody McDonald
Product Manager at AudioCodes
+33 other Attendees