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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Brian Szep
Director of Engineering - Modern Workplace at Black Box
Kyle Combs
IT Manager at University of Nevada, Reno
Sarah Wilson
Unified Communications Engineer at Atkore
Tina Davis
Numonix
Matt Landis
Managing Owner at Landis Technologies
JP Manalili
Strategic Partnerships Manager at Biamp
Bob Visser
Director at Anywhere365
Ashish Gupta
Senior Product Manager at Microsoft
Taylor Anderson
Channel Sales Director at AudioCodes
Chris Gower
Partner Sales Manager - Microsoft at Five9
Julissa Ricks
Co-Owner / Project Manager at BriComp IT Consulting Services
Ron Wolfe
VP, Microsoft Practice at AVISPL
Preston Thornhill
Enterprise Architect at Insight Enterprises, Inc.
Suzanne Norvell
Director of Partnerships at TeamsCX
Jeff Tupa
Senior System Administrator at University of Nevada, Reno
Matt Amato
Technical Solutions Executive at Insight
+33 other Attendees