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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts

23rd Apr 11:00am - 12:00pm MDT Clear Creek
49 attended
Session Description

Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.

Taylor Anderson

Channel Sales Director
AudioCodes
Attendees (49)
Orlando Nunez
Telecom Engineer at University of South Florida
Brody McDonald
Product Manager at AudioCodes
Kris Vincent
Sr. Systems Administrator at Society of Petroleum Engineer
Robert Remsik
VOIP Architect at Colorado State University
Scott Thayer
Western Region Sales Director at eGroup Enabling Technologies
Miguel Corteguera
Program Manager at Microsoft
Jody Ryan
Director Sales & Compete Programs at Microsoft
Adam Pottorff
Director of Channel Sales at CallTower
Sarah Wilson
Unified Communications Engineer at Atkore
Tina Davis
Numonix
Dino Caputo
MVP & Partner at EnableUC Inc.
Tim Haskell
Voice Services Manager at UNIVERSITY OF COLORADO BOULDER
Brian Szep
Director of Engineering - Modern Workplace at Black Box
Tyler Poston
Manager, Solution Architects at NTT Data
Kyle Combs
IT Manager at University of Nevada, Reno
Jim Marquez
Infrastructure Engineer at The Kroger Co.
+33 other Attendees
Session Sponsor
AudioCodes

Platinum Exhibitor

Stand 37

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