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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Dan Brinkmann
COO at Summit Technology
Julissa Ricks
Co-Owner / Project Manager at BriComp IT Consulting Services
John Deletre
Chief of UC & CX practice at Solulan
Kris Vincent
Sr. Systems Administrator at Society of Petroleum Engineer
Matt Amato
Technical Solutions Executive at Insight
Daniel Reed
Senior Product Manager at Biamp
Kristen Clough
Teams System Admin at University of Colorado - Boulder
Scott Thayer
Western Region Sales Director at eGroup Enabling Technologies
Aaron Botello
Network Engineer at University of Colorado at Boulder
Tina Davis
Numonix
Adam Pottorff
Director of Channel Sales at CallTower
Mauro Caule
Director, Microsoft Strategic Alliance at Jabra
Parker Monticello
Teams System Admin at University of Colorado - Boulder
Chris Gower
Partner Sales Manager - Microsoft at Five9
Preston Thornhill
Enterprise Architect at Insight Enterprises, Inc.
Dino Caputo
MVP & Partner at EnableUC Inc.
+33 other Attendees