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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)

Mark Vale
Microsoft Teams Architect at Momentum

Brody McDonald
Product Manager at AudioCodes

Robert Remsik
VOIP Architect at Colorado State University

JP Manalili
Strategic Partnerships Manager at Biamp

Mauro Caule
Director, Microsoft Strategic Alliance at Jabra

Suzanne Norvell
Director of Partnerships at TeamsCX

Dan Brinkmann
COO at Summit Technology

Paul Streit
Solutions Engineer at Enghouse Interactive

Chris Gower
Partner Sales Manager - Microsoft at Five9

Jody Ryan
Director Sales & Compete Programs at Microsoft

Adam Pottorff
Director of Channel Sales at CallTower

John Deletre
Chief of UC & CX practice at Solulan

Scott Thayer
Western Region Sales Director at eGroup Enabling Technologies

Jeff Tupa
Senior System Administrator at University of Nevada, Reno
Taylor Anderson
Channel Sales Director at AudioCodes

Jim Marquez
Infrastructure Engineer at The Kroger Co.
+33 other Attendees