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What Defines a “Best Microsoft Teams Contact Center Solution” According to 16 Industry Experts
23rd Apr
11:00am - 12:00pm MDT
Clear Creek
49 attended
Session Description
Consolidating Microsoft Teams with a contact center is a very active trend right now. While there are 27 Microsoft certified contact center options, their integration and capabilities vary. In this session, join Taylor Anderson of AudioCodes to learn how 16 industry experts selected which is the “Best Microsoft Teams Contact Center Solution” based on real-world customer outcomes and innovative product design during the recent 2024 CX Awards.
Attendees (49)
Jim Marquez
Infrastructure Engineer at The Kroger Co.
Pedro Juarez-Cardenas
IT Technician IV at University of Nevada, Reno
Sarah Wilson
Unified Communications Engineer at Atkore
Chris Gower
Partner Sales Manager - Microsoft at Five9
Jody Ryan
Director Sales & Compete Programs at Microsoft
Dino Caputo
MVP & Partner at EnableUC Inc.
Kristen Clough
Teams System Admin at University of Colorado - Boulder
Robert Remsik
VOIP Architect at Colorado State University
Gregory Matheny
Managing Partner at BCG Communications
Parker Monticello
Teams System Admin at University of Colorado - Boulder
Aaron Chavez
Senior Account Executive at Cloud Revolution
Tyler Poston
Manager, Solution Architects at NTT Data
Julissa Ricks
Co-Owner / Project Manager at BriComp IT Consulting Services
John Deletre
Chief of UC & CX practice at Solulan
Brody McDonald
Product Manager at AudioCodes
Matt Amato
Technical Solutions Executive at Insight
+33 other Attendees