Addressing and Solving Complex Calling Solutions with Teams Phone

In this session we take a deep dive into real world examples of complex Teams Phones Deployments that require careful planning and consideration. While Teams Phones is a robust calling platform there are still solutions that may need 3rd party integrations. 

This session will explore topics around topics like:

-Frontline worker solutions in retail environments

-Overhead bell alerts for incoming calls (manufacturing floors)

-Call Recording for 911 calls

-Delegated calling with sidecar speed dial requirements (law firms as an example)

-GCCH caveats that lead to creative solutions 

-Teams native SMS

The intent of this session is to show that while solutions with Teams Phones may not be immediately obvious, with the right planning, testing, and 3rd party partnership a solution is possible.