Exploring Teams Phone Extensibility: The Evolution of Teams Contact Centers
Session Description
Teams Phone Extensibility was just announced by Microsoft. Join Matt Landis of Landis Technologies and Tom Arbuthnot from Empowering.Cloud for an insightful panel discussion about Microsoft Teams Phone extensibility and its impact on contact centers.
We’ll dive into how Teams Phone extensibility is evolving and enabling businesses to build more flexible, powerful, and integrated communication solutions. Matt and Tom will explore real-world applications, and discuss how Landis Contact Center leverages these capabilities to enhance customer engagement, streamline operations, and empower organizations to maximize their Teams investment.
Tailored for business decision-makers, IT leaders, Teams administrators, and contact center professionals alike, this session bridges the gap between technical innovation and strategic value.
Attendees (40)

Diana Florea

Jared DeJong

Michael Boggia

Parker Monticello

Paul Vaillant

David Hasenstab

James Fox

Matt Landis

Kai Xu
Preston Martin

Bryce Marra

Sonali Karnik

Kristen Clough

Manny Oliveira

Michael Towner
