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Exploring Teams Phone Extensibility: The Evolution of Teams Contact Centers

15th Apr 2:15pm - 3:15pm MDT Telluride B
40 attended
Session Description

Teams Phone Extensibility was just announced by Microsoft. Join Matt Landis of Landis Technologies and Tom Arbuthnot from Empowering.Cloud for an insightful panel discussion about Microsoft Teams Phone extensibility and its impact on contact centers. 

We’ll dive into how Teams Phone extensibility is evolving and enabling businesses to build more flexible, powerful, and integrated communication solutions. Matt and Tom will explore real-world applications, and discuss how Landis Contact Center leverages these capabilities to enhance customer engagement, streamline operations, and empower organizations to maximize their Teams investment. 

Tailored for business decision-makers, IT leaders, Teams administrators, and contact center professionals alike, this session bridges the gap between technical innovation and strategic value.

Attendees (40)
Alex Murphy
Customer Loyalty Team Lead at Summit Technology
Bryce Marra
Network Administration Officer at Ambank Company
Jeff Broeking
Sr Engineer at First American
Ted Gundrum
UCaaS Manager at University of Colorado Anschutz
Kristen Clough
Teams System Admin at University of Colorado - Boulder
Madan Mallikarjun
Sr Service Engineer at Microsoft
Jeff Colvin
Sr Cloud Operations Engineer at T2M Works
Samuel Smith
Cloud Communication Specialist at Arcadis
Michael Towner
Infrastructure Architect at Matrix Service Company
CHRISTOPHE BOUCETTA
UCC Consultant at UCEXPERT
Patrick Higgins
Director of Product at Momentum
Robert Fitter
Senior Sales Engineer at Akixi
Tim Haskell
Voice Services Manager at UNIVERSITY OF COLORADO BOULDER
Landon Conover
Director IT Operations at Utah Valley University
Michael Boggia
VP, Sales at LoopUp
Parker Monticello
Teams System Admin at University of Colorado - Boulder
+24 other Attendees
Session Sponsor
Landis Technologies

Platinum Sponsor Exhibitor

Stand 37

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