Copilot Studio Agent Glow-Up: From Simple Agent to Automation Pro

To make any agent effective, it's necessary to incorporate relevant tools connecting to our key business systems so we can automate actions, realise more complex sequences, and have our agents really "dazzle" from an end-user perspective. Fortunately, thanks to low-code agent-building platforms like Copilot Studio, deep development expertise is not necessarily required to integrate these tools; have your idea and a couple of (appropriately privileged) credentials handy, and you can start to build.

In this hands-on, demo-led session, we'll jump into Copilot Studio and understand the power and versatility of tools. We'll take a look at the different types of tools you can use, such as agent flows and MCP Servers, the importance of proper configuration for each tool, and how we can use tools in combination to handle more complex user prompts. If you are sick of working with manual topics and cloud flows to automate your agents' workflows, then this session will illuminate the art of the possible.

Key Takeaways

• Understand the importance of Tools when creating agents that move beyond simple retrieval based scenarios.
• Learn the role of agent flows, MCP Servers, connector actions, Computer Use Agent (CUA) and more and the scenarios where you can best use them.
• See how each tool can be used in a practical, demo-based scenario, to gauge their effectiveness for your own use cases.