Joel is Global Strategic Client Manager at Aura, a Microsoft-first communications transformation partner helping global enterprises modernise voice, customer experience and legacy environments through Microsoft Teams.

With more than 15 years’ experience in telecommunications, Joel works closely with strategic customers to understand their goals, simplify complex requirements, and shape the right roadmap across Microsoft voice, CX, integration and managed services.

For over 30 years, Aura has helped businesses across 180 countries modernize the way they communicate. Simplifying complex environments, reducing unnecessary operational overhead, and giving businesses the flexibility to choose the right mix of cloud, hybrid, and on-premises communications. 

Today, we help organizations move toward a Microsoft-first communications strategy with confidence. Support what works, simplify what doesn’t, and build an AI-ready communications environment that’s designed for long-term flexibility and growth. 

From deployment, integration, migration, and management to AI, automation, and customer experience, Aura helps organizations bring voice, collaboration, and CX together inside Microsoft Teams through one connected journey focused on real business outcomes.