"You Get One Chance to Make a Good First Impression" - Building a Great Bot Experience

Everyone is building bots right now, and technology is making it easier than ever to get involved. But building a great bot experience takes planning and care. A bot conversation is the ENTIRE user experience, so it has to be really good, no excuses.

Join Microsoft MVP and Teams Development Architect Tom Morgan who will take his experience building bots over the past 10 years to address:

5 questions to ask BEFORE you start building your bot,

3 different types of testing to conduct BEFORE you go live,

the #1 thing you need to do AFTER launch

and more.