Making the most out of Customer Voice
Session Description
Looking for a feedback management solution that allows you to create and distribute great surveys and provide in-depth analysis of responses? Customer Voice is included for free with some licenses and integrates with Dynamics 365 business applications allowing you to collect, analyse, and track real-time feedback! Join this session to understand:
• Key features and capabilities of Customer Voice
• Template, channel and personalisation options
• How it defers to Microsoft Forms/Forms Pro
• Integration and Licensing options
• Useful Resources to get started
Customer Voice is a great tool to keep track of customer satisfaction and metrics and gain rich insights through real-time survey data in customer records. Make the most of it following this session!
Attendees (15)

Areti Iles

Martin McNamara

James Greaves

Michelle Saas

Henry Lamborn

Rita Pereira

Ibidapo Babatunde

Gemma Savill

Will Boazman

Ravi Vakalapudi

Steven Wyatt

jose martinez

Fiona Watson

Chris Jolly
