Making the most out of Customer Voice
Session Description
Looking for a feedback management solution that allows you to create and distribute great surveys and provide in-depth analysis of responses? Customer Voice is included for free with some licenses and integrates with Dynamics 365 business applications allowing you to collect, analyse, and track real-time feedback! Join this session to understand:
• Key features and capabilities of Customer Voice
• Template, channel and personalisation options
• How it defers to Microsoft Forms/Forms Pro
• Integration and Licensing options
• Useful Resources to get started
Customer Voice is a great tool to keep track of customer satisfaction and metrics and gain rich insights through real-time survey data in customer records. Make the most of it following this session!