Commsverse - Microsoft Teams Conference 2021

The Augmented contact centre with Microsoft Teams: the future of omnichannel

at 30 mins

Advanced Technology100
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About The Speaker

Steve Nattress

Product Director at Enghouse Interactive

 Steve Nattress is a Product Director for Enghouse Interactive. Steve has over 20 years' experience in the software industry developing and deploying solutions for contact centres all over the world. During his career, he has held a wide range of roles from development to product support from project management to commercial team leadership. Steve is currently leading the global strategy, research and development of several products centred around the use AI, Natural Language Processing and Knowledge Management across all channels within the contact centre. 

https://enghouseinteractive.co.uk/

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Steve Nattress
Product Director | Enghouse Interactive
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