Commsverse - Microsoft Teams Conference 2021

Owning the divide- A practical day hybrid working

at 30 mins

Use Cases100
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About The Speaker

Alex McKnight

Modern Workplace Lead at Symity

www.symity.com

Speakers


Alex McKnight
Modern Workplace Lead | Symity
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Exhibitor

Symity are a Microsoft Gold Certified partner and one of the top Microsoft Teams telephony, Contact Centre and Microsoft Teams Rooms specialists in the UK. Our extensive team of specialists includes three Microsoft Most Valuable Professionals (MVP) who provide thought leadership and industry leading expertise regarding Microsoft Teams and the Modern Workplace. We are one of the top UK Teams voice specialists and have successfully deployed Microsoft based telephony, both Skype for Business and Teams telephony in over 40 countries around the world, including a number of government agencies in the UK.

We currently hold the following five Microsoft Gold competencies which evidence our knowledge, skill and experience, these place us within the top 1% of Microsoft Partners worldwide:

  • Communications
  • Collaboration and Content
  • Messaging
  • Windows and Devices
  • Cloud Productivity

We now hold all 3 Advanced Specialisations for Microsoft Teams namely; Calling for Microsoft Teams, Meetings and Meeting Rooms for Microsoft Teams, and Adoption and Change Management - which are achieved through technical qualifications and client references. Symity are also members of the Microsoft Meeting Room Programme, one of only 12 in the UK and we are aligned with the Microsoft Elite Engineering Team so we gain access to features and functionality ahead of general availability. We have successfully deployed Microsoft Teams in numerous organisations including several global organisations. In 2020 alone, Symity have:

  • Deployed Teams to over 125K users
  • Migrated 13 organisations (representing over 150 separate office/site deployments) to Teams Phone System
  • Deployment of mission critical Teams integrated contact centres including one for the UK Insolvency Service
  • Deployed over 200 Microsoft Teams Rooms across multiple organisations
  • Interactively trained over 30K users in Teams Live Events or Conferences via ~450 leader led sessions
  • Developed Teams App to support COVID desk booking and trace (for two large UK government organisations)

Symity is a trusted partner that offers ‘end to end’ deployment and operational management of Microsoft Teams, Contact Centres and Microsoft Teams Rooms (MTR). Our customers choose to partner with us because:

  • We are experts in Microsoft Phone System and native Teams Contact Centres and have deployed the solution in over 40 countries without the need to travel.
  • We have deployed MTRs globally and completed one of the largest MTR deployments in the UK.
  • We are trusted by over 15 organisations to support their 135K+ users, MTR estate and provide managed direct routing services for over 20K users.
  • We have created strategies and investment cases to successfully secure multi-million £ budgets.
  • We have executed Microsoft Teams adoption campaigns for organisations ranging from hundreds to thousands of users.
  • We have deep Microsoft Teams knowledge supported by a large specialist team including three Microsoft Most Valuable Professionals specialising in Microsoft Teams (https://mvp.microsoft.com/)
  • We are a Microsoft Gold Communications Partner with Advanced Specialisations in Calling for Microsoft Teams, Meetings and Meeting Roomss, and Adoption and Change Management.
  • We have industry leading technical skills in Teams Direct Routing demonstrated by our Advanced Calling Specialisation and AudioCodes Platinum Partner status (one of only six in the UK).

To learn more about Symity please visit our website: https://www.symity.com/ 

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