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145 days
21 hours
17 mins

M365 Copilot from 400 Days of Test Flying to Full Take Off for SEB

17th Sep 11:00am - 11:40am CEST Karlberg
1 attending
Session Description

Lessons Learned and the importance of a clear adoption strategy. 
Being a large international organization in the financial sector we've had a long runway and a lot of checks points before we were ready for take of. Hopefully we can share some insights that you can bring with you to prepare for your flight!
 

Lessons learned from 400 days of testing 
What was the general outcome?  What are some challenges that we faced and how did we address them. Did we find any golden nuggets?

Crafting a clear adoption strategy 
We’ve had an adoption team in house for 3 years when the pilot started. How did we level up to get ready for Copilot, and what specific needs did we identify?  A few things we tackled along the way:  stakeholder engagement, training and support, and measuring success. 

Going forward 
What do we consider key aspects for adoption and continuous success?  We will share our key take aways and hope they can be of value to anyone who is on the same journey as us.

Jenny Jansson

Product Owner Adoption and M365 Evangelist
SEB

Stefan Eng

M365 Evangelist, Event & Podcast host
SEB
Attendees (1)
Hamid Rafiei
IT chef at Malmö stad - Fritidsförvaltningewn
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