Teams Call Quality - Monitoring, Reporting, and Troubleshooting

Teams audio and video quality is great, unless it's not. Then it's a problem. Maybe it's your problem. If it is, then this session is for you!

Teams is flush with tools and features to help you proactively and reactively address audio and video quality issues. Is your boss telling you that someone in the board meeting is having terrible audio quality issues? No problem! Did you know that you monitor dozens of factors that could contribute to this, live? Yup, you can.

Have a ticket about a poor call yesterday? Cool - there's a ton of information available to review. Low battery? Why even are you connected to 802.11g channel 14? That level of detail is here, so that you can give actual answers to the boss.

Do you suspect that somethings not quite right with the wifi on the 5th floor at HQ, but the network group says it's fine? Users complaining ever since that branch office got a new firewall? Teams has you covered.

Do you have a Nagging feeling that quality is getting worse? Check out historical data and graphs. Drill down and filter to see what's going on, when, to whom, and on what networks and devices.

Do you need to get a report to your boss because they need to get a report to the VP? Sweet. There are pages of great material to pull from, beautifully color coded and annotated for you. You're a hero!

Join me in this session where we'll review these awesome tools and where to find them.