Best Practices for Emergency Calling

Kari's Law and RAY BAUMs act have been in force for a while, and there are some good resources for the "how-to" setup emergency calling in Teams questions.

This presentation is the sequel to those "how-to" resources, diving into the story behind the configuration options to establish the "why" behind making critical emergency calling decisions:

• Configuring notification to comply with Kari's Law: who should you notify, why would you choose (not) to conference them into an emergency call, why would you build the notification list in Teams with users vs in Entra ID with an M365 group.
• Network infrastructure information allows Teams clients to resolve their location within your organization. Your current network configuration may not be able to easily provide a "dispatchable location" to meet the requirements of RAY BAUMs act. Why might you chose re-organizing the network vs using detailed information from access points and switches?
• Why should you use a Global policy, vs assigning a policy to a user or a site, or some combination of all three? (and can someone, ANYONE, please explain why remote users aren't seeing the location confirmation/edit functions?)
• Why you'll need to make friends with the network, security, facilities, HR, legal, and safety teams at your organization.
• And more!

After this session, you have an understanding of the requirements and tradeoffs behind Teams emergency calling design decisions. You'll know who needs to be involved, how you can keep required changes under control, what must be changed to ensure you're in compliance, and you'll feel comfortable with the recommendations and decisions you're making for your organization.