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Do Your Due Diligence: How to Plan Your Teams Phone Journey the Right Way!
16th Apr
1:00pm - 2:00pm MDT
Platte River
33 attended
Session Description
This session will be focused on key areas to consider while planning your journey to transition your voice workload to Microsoft Teams to ensure optimal user experience and boost user adoption. Following are the topics for discussion for this session:
- Teams connectivity fundamentals:
- Signalling vs Media
- Protocols
- Media flow (peer to peer vs conference)
- Network considerations:
- Overall topolgy
- Internet Egress, Bandwidth, Peering
- DNS Resolution
- Split VPN
- WiFi coverage, band steering, Interference etc.
- Network subnetting (LIS)
- Network Planner (load simulation)
- Network Assessment testing (wired & wireless)
- Telephony considerations:
- Inventory - DID, TFNs
- DID vs Extention (consider shared calling)
- PSTN Usage Data & Coverage
- Physical phones, Attandant consoles, Softphone
- SIP, Analog endpoints (paging, intercom, doorbell etc.)
- 3rd party integrations
- Reporting needs
- Administration consideration:
- Skilled resources
- Device management (firmware, App, Config etc.)
- Managed services
- MACDs
- Platform updates (how to keep up)
- Design & Pilot Teams Phone
- Design overall Teams Phone solution
- Pilot Enablement (test numbers)
- Execute Test cases
- Plan production migration (phase's)
- End user Training
- Track user adoption
Attendees (33)

Brian Rappe
Senior Director, Sales at LoopUp

Andrew Steinke
VP of Partner Development at BCM One

Sonali Karnik
Head of Product Marketing at Tekvizion PVS, Inc.

Del Ingalls
Partner, Dir of VoIP Services at Centaris

Dan Brinkmann
COO at Summit Technology

Mark Haan
CTO at Ambank Company

Ian Crow
Systems Administrator at Denver Art Museum

Dario De Santis
CEO and Cofounder at Tweelin Inc.

Jessica Hallam
Voice Sales Manager at Momentum

Matthew Carlson
Cloud Solutions Architect at Microsoft

Kai Xu
Director - BD Strategic Alliances - NA at Imagicle

Daniel Bey
National Support Services Manager at Sentinel Technologies Inc.

Gary Woods
Vice President Sales - offering Operator Connec... at Pure IP

Marc Laczniak
Jr. Network Engineer at Arapahoe County Government

Jon Sletton
VP of Sales at Phoneware

Mark Harkleroad
Network & Voice Infrastructure Manager at Arapahoe County Government
+17 other Attendees