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Do Your Due Diligence: How to Plan Your Teams Phone Journey the Right Way!

16th Apr 1:00pm - 2:00pm MDT Platte River
33 attended
Session Description

This session will be focused on key areas to consider while planning your journey to transition your voice workload to Microsoft Teams to ensure optimal user experience and boost user adoption.  Following are the topics for discussion for this session:

  1. Teams connectivity fundamentals:
    • Signalling vs Media
    • Protocols 
    • Media flow (peer to peer vs conference)
  2. Network considerations:
    • Overall topolgy
    • Internet Egress, Bandwidth, Peering
    • DNS Resolution
    • Split VPN
    • WiFi coverage, band steering, Interference etc.
    • Network subnetting (LIS)
    • Network Planner (load simulation)
    • Network Assessment testing (wired & wireless)
  3. Telephony considerations:
    • Inventory - DID, TFNs 
    • DID vs Extention (consider shared calling)
    • PSTN Usage Data & Coverage
    • Physical phones, Attandant consoles, Softphone
    • SIP, Analog endpoints (paging, intercom, doorbell etc.)
    • 3rd party integrations
    • Reporting needs
  4. Administration consideration:
    • Skilled resources
    • Device management (firmware, App, Config etc.)
    • Managed services
    • MACDs 
    • Platform updates (how to keep up)
  5. Design & Pilot Teams Phone
    • Design overall Teams Phone solution
    • Pilot Enablement (test numbers)
    • Execute Test cases
    • Plan production migration (phase's)
    • End user Training 
    • Track user adoption 

Satyendra Sharma

Sr Solutions Architect
Netrix Global
Attendees (33)
Luke Mazuran
Site Reliability Engineer at Utah Valley University
Daniel Bey
National Support Services Manager at Sentinel Technologies Inc.
Charles Simons
VOIP/Telecommunication Tech at Weld County IT
Manny Oliveira
Channel Account Manager at SIPPIO
Andrew Steinke
VP of Partner Development at BCM One
Mark Harkleroad
Network & Voice Infrastructure Manager at Arapahoe County Government
Marc Laczniak
Jr. Network Engineer at Arapahoe County Government
Casey Davis
Systems Administrator at Colorado Early Colleges
Brian Rappe
Senior Director, Sales at LoopUp
Ron Wolfe
VP, Microsoft Practice at AVISPL
Paul Dow
Senior Presales Technical Consultant at HP Inc.
Dena Lopez
Collaboration Engineer at Suffolk Construction
Charles Shober
Systems Administrator IV at Weld County Government
Kelly Schroeder
Director of IT at Colorado Early Colleges
Mark Haan
CTO at Ambank Company
Jessica Hallam
Voice Sales Manager at Momentum
+17 other Attendees