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Do Your Due Diligence: How to Plan Your Teams Phone Journey the Right Way!

16th Apr 1:00pm - 2:00pm MDT Platte River
33 attended
Session Description

This session will be focused on key areas to consider while planning your journey to transition your voice workload to Microsoft Teams to ensure optimal user experience and boost user adoption.  Following are the topics for discussion for this session:

  1. Teams connectivity fundamentals:
    • Signalling vs Media
    • Protocols 
    • Media flow (peer to peer vs conference)
  2. Network considerations:
    • Overall topolgy
    • Internet Egress, Bandwidth, Peering
    • DNS Resolution
    • Split VPN
    • WiFi coverage, band steering, Interference etc.
    • Network subnetting (LIS)
    • Network Planner (load simulation)
    • Network Assessment testing (wired & wireless)
  3. Telephony considerations:
    • Inventory - DID, TFNs 
    • DID vs Extention (consider shared calling)
    • PSTN Usage Data & Coverage
    • Physical phones, Attandant consoles, Softphone
    • SIP, Analog endpoints (paging, intercom, doorbell etc.)
    • 3rd party integrations
    • Reporting needs
  4. Administration consideration:
    • Skilled resources
    • Device management (firmware, App, Config etc.)
    • Managed services
    • MACDs 
    • Platform updates (how to keep up)
  5. Design & Pilot Teams Phone
    • Design overall Teams Phone solution
    • Pilot Enablement (test numbers)
    • Execute Test cases
    • Plan production migration (phase's)
    • End user Training 
    • Track user adoption 

Satyendra Sharma

Sr Solutions Architect
Netrix Global
Attendees (33)
Dario De Santis
CEO and Cofounder at Tweelin Inc.
Ian Crow
Systems Administrator at Denver Art Museum
Jessica Hallam
Voice Sales Manager at Momentum
Jon Sletton
VP of Sales at Phoneware
Travis Krings
Sr Network Engineer at Arapahoe County Government
Gary Woods
Vice President Sales - offering Operator Connec... at Pure IP
Daniel Bey
National Support Services Manager at Sentinel Technologies Inc.
James Conyers
Sr. Network Engineer at Arapahoe County Government
Matthew Carlson
Cloud Solutions Architect at Microsoft
Mark Harkleroad
Network & Voice Infrastructure Manager at Arapahoe County Government
Marc Laczniak
Jr. Network Engineer at Arapahoe County Government
Dena Lopez
Collaboration Engineer at Suffolk Construction
Greg Hinson
Lead Principal Architect at AT&T
Paul Dow
Senior Presales Technical Consultant at HP Inc.
Casey Davis
Systems Administrator at Colorado Early Colleges
Phil Moen
President and CEO at Unimax
+17 other Attendees