Satish Upadhyaya
Biography
As a Microsoft 365 Architect at Momentum Telecom Inc, I leverage my 12+ years of experience and my Microsoft MVP status for Teams to deliver innovative and effective unified communications solutions for businesses of all sizes.
I have a deep understanding of the entire lifecycle, from presales to deployment and user adoption, and I can help businesses to improve their communication and collaboration capabilities with Microsoft 365.
In addition to my technical skills, I also have strong telecom expertise. I have a deep understanding of the telecom regulations around the world and I can help businesses to comply with these regulations.
Speaker's Sessions
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Microsoft 365 Architect at Momentum Telecom Inc.
Call Center, Reimagined: A Deep Dive into Microsoft Call Queues
This session will provide a comprehensive overview of Microsoft Call Queues, exploring its key features and benefits. We will delve into the intricacies of setting up and configuring call queues, routing strategies, and agent management. You'll learn how to opti...
This session will provide a comprehensive overview of Microsoft Call Queues, exploring its key fe...
Call Center, Reimagined: A Deep Dive into Microsoft Call Queues
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Microsoft 365 Architect at Momentum Telecom Inc.
Empower Your Teams with Shared Calling: A Deep Dive into Microsoft Queues and Beyond
Overview:Microsoft Teams Shared Calling is a powerful capability that enables teams to collaborate seamlessly and respond to customer inquiries efficiently. In this session, we'll explore the key features of Microsoft Queues and how it integrates with Shared Cal...
Overview:Microsoft Teams Shared Calling is a powerful capability that enables teams to collaborat...
Empower Your Teams with Shared Calling: A Deep Dive into Microsoft Queues and Beyond
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