Mida Solutions

Add to Teams advanced enterprise functionalities to take the most from your corporate communications within this platform: Mida provides a complete and turnkey suite of UC applications for Teams designed for professional environments, which comprehends contact center, attendant console, and recorder. These solutions allow companies to provide excellent customer service.

WHY MIDA?

• Mida ensures an intuitive Teams-embedded UI and advanced call treatment features that let agents professionally handle and store conversations;
• Mida solutions are harmonized with the Microsoft ecosystem: they are integrated with the main CRM tools, such as Dynamics and Salesforce, and the most popular Business Intelligence tool, Power BI, to allow companies to increase users' and services performances within Teams; 
• Mida applications are available on your Cloud or aaS, as you prefer, to better meet your business needs. The products are ready to use in hours and you can also rely on off-the-shelf and dedicated instances, thus combining the simplicity of SaaS the model with a flexible architecture;
• Reliability and efficiency are ensured by Mida's 20 years of UC experience and by the participation of Mida Contact Center and Mida Recorder in the Microsoft Teams Certification Program.

Request a meeting or contact us at marketing@midasolutions.com to go deeper into our UC suite for Teams.

We are glad to help you choose the best UC solution for your company!