New!

The Ultimate Analytics and Recording for Microsoft Teams

Visualise your communication:

• Call analytics, wallboards, and reporting drive productivity and customer satisfaction.
• Recording transcription, topic analysis, and sentiment analysis highlight the calls that matter and help manage compliance.
• Collaboration analytics, dashboards, and trend analysis unlock new efficiencies with friction-free collaboration.

Call Analytics

Gain valuable insight into inbound and outbound customer communications. Drive team performance, understand your customers and manage service levels to maximise revenue and improve customer experience.

AI-Powered Recording

AI-powered voice recording and conversation analysis for Microsoft Teams phone calls and meetings. Understand who said what to inform training, aid dispute resolution and facilitate compliance. Visualize overall performance trends using dashboard views and reports to drive customer experience.

Collaboration Analytics

Report on collaboration and calling activity in Microsoft Teams. View and share analytics in visual dashboards to support your team working productively and efficiently – wherever they are.