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AudioCodes is proud to be a headline sponsor at Commsverse and looks forward to meeting you. As a leading provider of advanced communications solutions and services for the digital workplace. AudioCodes support enterprises in navigating their digital transformation in three key areas:
UNIFIED COMMUNICATIONS & COLLABORATION - Enterprise adoption of unified communications & collaboration platforms such as Microsoft Teams is growing rapidly to support the "hybrid workplace" and the "work from anywhere" generation. AudioCodes is an expert in helping enterprises seamlessly and cost effectively migrate from any legacy voice environment to Microsoft Teams as their primary platform for voice and collaboration. AudioCodes can provide:
MODERNISING CONTACT CENTRES - AudioCodes offers a wide range of innovative voice solutions that allow enterprises and outsourced contact centre providers to modernise ANY existing contact centre platform, while controlling the budget and maintaining a high level of voice quality and service availability. AudioCodes can help teams and organisations who manage contact centres :
CONVERSATIONAL AI - AudioCodes can help enterprises enhance their customer experience and lower costs with Conversational IVR and Conversational Voice Bots. How? By enabling developers, integrators and IT professionals to voice-enable IVR and seamlessly augment service bots with voice engagement channels. With recent developments in artificial intelligence, speech recognition and generation, and natural language understanding, more and more organizations are turning to conversational AI to give their customers a high level of service whenever they get in touch, while ensuring that costs are kept under control.