As an Account Executive at Luware, Jack works with organisations navigating business and IT transformation through Microsoft Teams. His focus is on the practical side of what Luware Nimbus can do, finding straightforward ways to use automation and intelligent routing to improve real customer interactions from the first touchpoint.

Luware builds intelligent, cloud-native solutions that unlock the full potential of Microsoft Teams for enterprise communication. Luware Nimbus transforms Microsoft Teams into an AI-powered customer experience hub, connecting your entire organization from reception to contact center on one unified platform, ensuring every interaction is easier to manage and built to scale.