Human Compliance – the next big strategy for the new world.

As financial institutions embrace digital transformation and the move towards hybrid-working, they also need to elevate their compliance strategies to the next level. According to Thomson Reuter’s 2021 Cost of Compliance report, meeting regulatory compliance is a significant challenge, and –at more than $390bn paid by European and North American Banks in fines since 2009* – it’s one that carries significant financial risks. At a board level, the sheer volume of change is the No1 concern, while meeting regulatory expectations ranks third.

How can these challenges be mitigated?

Compliance with the regulatory requirements of today’s financial markets requires going beyond recording devices and interactions. Dubbed Human Compliance™, Verint’s new approach to financial compliance shifts the focus from technologies to the alignment of data around people, putting the employees – regardless of where they are, when they’re working and how they’re communicating – at the centre of an organisations’ compliance efforts. 

Explore more in this fireside chat, where experts will discuss ways to achieve a proactive, risk-based compliance strategy that helps you find the gaps in your compliance data and achieve better compliance throughout your recording and surveillance activities. Join the webinar and learn about why it is crucial for organisations to:

•       Capture and clearly align data across all communication channels (including voice, IM, video and more)

•       Adopt a Human Compliance approach to understand regulated users’ behavior

•       Transform rapidly and align their compliance practices to the temporal change within their organisation.

*Source: Global Risk 2021: Building a Stronger, Healthier Bank; The Boston Consulting Group, May 2021