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Microsoft Teams Operations best practices from the field

27th Jun 2:15pm - 3:00pm BST Room C
53 attended
In Person
Session Description

I'm guessing your organisation has Microsoft Teams by now. Over 320M users do. 

Teams brought together "collaboration" and "Unified Communications" for users, but did it bring them together in your IT Operations? If you are like many organisations, possibly not.

As well as working with many enterprises, Tom Arbuthnot regularly speaks to many more. He has put together a list of real-world best practices to get the most out of Microsoft Teams, give the best experience to your users, and drive your return on investment.

- What is the role of a Microsoft Teams Product Owner?

- How do you choose and manage your ecosystem partners?

- Who's responsible for changes, user communications and user adoption?

- How does your current operating model rate against best practices?

 

 

Attendees (53)
Ajay Patel
Telephony Product Owner at Haleon
Stuart Fordham
Lead Solutions Consultant - Modern Workplace at Exponential-e
Joe Hollingsworth
UC & CX Solutions Consultant at Exponential-e
Colin Cregan
Technical Lead at Superhighways
Robbie Ronnie
Global Telephony and Meeting Space Lead at WPP
Jan Verboven
Lead Engineer Microsoft UC Workplace at Proximus NXT
Simon Forey
Head of IT Ops at Immediate Media
Heather Berry
Account Manager at Pure IP
Reshmee Auckloo
Software Developer at Pension Protection Fund
Jack Byrne
Platform Services Engineer at Norton Rose Fulbright LLP
Tian Zhang
Technical Account Manager at Kurmi Software
Anit Mistry
Digital Workplace Engineer at PA Consulting Group
Timothy Read
Principal IS Engineer at MathWorks
James Taylor
Cloud Delivery Manager at itQED
Kevin Oliver
Senior Analyst at Empowering Cloud
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
+37 other Attendees