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Microsoft Teams Operations best practices from the field

27th Jun 2:15pm - 3:00pm BST Room C
42 attended
In Person
Session Description

I'm guessing your organisation has Microsoft Teams by now. Over 320M users do. 

Teams brought together "collaboration" and "Unified Communications" for users, but did it bring them together in your IT Operations? If you are like many organisations, possibly not.

As well as working with many enterprises, Tom Arbuthnot regularly speaks to many more. He has put together a list of real-world best practices to get the most out of Microsoft Teams, give the best experience to your users, and drive your return on investment.

- What is the role of a Microsoft Teams Product Owner?

- How do you choose and manage your ecosystem partners?

- Who's responsible for changes, user communications and user adoption?

- How does your current operating model rate against best practices?

 

 

Attendees (42)
Will Talbot
UC Consultant at 1plex
Simon Forey
Head of IT Ops at Immediate Media
Ilyas DeGia
Support Manager at MUFG
John Sermon
Workplace Architect at BAE Systems
Wouter-Evert van de Poll
Senior Business Development Director at Pure-IP
Joe Hollingsworth
UC & CX Solutions Consultant at Exponential-e
Robbie Ronnie
Global Telephony and Meeting Space Lead at WPP
David Trevallion
Modern Work Solution Architect at The Access Group
Nils Hertel
Support Engineer at Intellity GmbH
Keith Fulcher
Senior Consultant at ACP IT Solutions GmbH
James Taylor
Cloud Delivery Manager at itQED
Albie Mills
Global Product Owner - UC at Herbert Smith Freehills
Darren Lloyd
Client Development Manager at Empowering.Cloud
Neil Graham
Infrastructure Service Lead at Nationwide Building Society
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
Andrew Wigmore
Teams Product Owner at BAE Systems
+26 other Attendees