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Microsoft Teams Operations best practices from the field

27th Jun 2:15pm - 3:00pm BST Room C
42 attended
In Person
Session Description

I'm guessing your organisation has Microsoft Teams by now. Over 320M users do. 

Teams brought together "collaboration" and "Unified Communications" for users, but did it bring them together in your IT Operations? If you are like many organisations, possibly not.

As well as working with many enterprises, Tom Arbuthnot regularly speaks to many more. He has put together a list of real-world best practices to get the most out of Microsoft Teams, give the best experience to your users, and drive your return on investment.

- What is the role of a Microsoft Teams Product Owner?

- How do you choose and manage your ecosystem partners?

- Who's responsible for changes, user communications and user adoption?

- How does your current operating model rate against best practices?

 

 

Attendees (42)
Joe Hollingsworth
UC & CX Solutions Consultant at Exponential-e
Martin Finlayson
Head of Visual Communications at SCC
Simon Forey
Head of IT Ops at Immediate Media
Chris Linford
IT Manager at Morliny Foods
Michaela Thomas
Digital Workplace at TSB
Mikael Frödin
Systems Administrator at Saab AB
Simon Coventry
Enterprise Architect at Node4 Ltd
Jayson Rees-Hughes
Senior Account Manager at Cyviz
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
Albie Mills
Global Product Owner - UC at Herbert Smith Freehills
Andrew Wigmore
Teams Product Owner at BAE Systems
Ilyas DeGia
Support Manager at MUFG
Kalyan Jampana
Operations Lead at Uniper
Nils Hertel
Support Engineer at Intellity GmbH
Kevin Oliver
Senior Analyst at Empowering Cloud
Akshay John
Product Sales Specialist at Dstny
+26 other Attendees