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Microsoft Teams Operations best practices from the field

27th Jun 2:15pm - 3:00pm BST Room C
53 attended
In Person
Session Description

I'm guessing your organisation has Microsoft Teams by now. Over 320M users do. 

Teams brought together "collaboration" and "Unified Communications" for users, but did it bring them together in your IT Operations? If you are like many organisations, possibly not.

As well as working with many enterprises, Tom Arbuthnot regularly speaks to many more. He has put together a list of real-world best practices to get the most out of Microsoft Teams, give the best experience to your users, and drive your return on investment.

- What is the role of a Microsoft Teams Product Owner?

- How do you choose and manage your ecosystem partners?

- Who's responsible for changes, user communications and user adoption?

- How does your current operating model rate against best practices?

 

 

Attendees (53)
Simon Forey
Head of IT Ops at Immediate Media
Lyndsay Ansell
Community Manager at Empowering.Cloud
Robbie Ronnie
Global Telephony and Meeting Space Lead at WPP
Martin Finlayson
Head of Strategy & Innovation - Collaboration at SCC
Tian Zhang
Technical Account Manager at Kurmi Software
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
Nick Jennett
Senior Infrastructure Engineer at PA Consulting
Kevin Oliver
Senior Analyst at Empowering Cloud
Stuart Fordham
Lead Solutions Consultant - Modern Workplace at Exponential-e
Satish Upadhyaya
Microsoft 365 Architect at The North IT Consulting Services Inc.
James Taylor
Cloud Delivery Manager at itQED
Jack Byrne
Platform Services Engineer at Norton Rose Fulbright LLP
Mark Hyland
Sales Operations Director at Nuvola Distribution Ltd
Jason Wynn
Solution Architect at Computacenter
Pawel Czarnecki
Service Owner Telephony at Beiersdorf Shared Services
Simon Coventry
Enterprise Architect at Node4 Ltd
+37 other Attendees