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Microsoft Teams Operations best practices from the field

27th Jun 2:15pm - 3:00pm BST Room C
53 attended
In Person
Session Description

I'm guessing your organisation has Microsoft Teams by now. Over 320M users do. 

Teams brought together "collaboration" and "Unified Communications" for users, but did it bring them together in your IT Operations? If you are like many organisations, possibly not.

As well as working with many enterprises, Tom Arbuthnot regularly speaks to many more. He has put together a list of real-world best practices to get the most out of Microsoft Teams, give the best experience to your users, and drive your return on investment.

- What is the role of a Microsoft Teams Product Owner?

- How do you choose and manage your ecosystem partners?

- Who's responsible for changes, user communications and user adoption?

- How does your current operating model rate against best practices?

 

 

Attendees (53)
Satish Upadhyaya
Microsoft 365 Architect at The North IT Consulting Services Inc.
Nils Hertel
Support Engineer at Intellity GmbH
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
Nick Jennett
Senior Infrastructure Engineer at PA Consulting
Timothy Read
Principal IS Engineer at MathWorks
Jan Verboven
Lead Engineer Microsoft UC Workplace at Proximus NXT
Kalyan Jampana
Operations Lead at Uniper
Josh Fall
Audiocodes business unit manager at Nimans
Martin Finlayson
Head of Strategy & Innovation - Collaboration at SCC
Anit Mistry
Digital Workplace Engineer at PA Consulting Group
Lyndsay Ansell
Community Manager at Empowering.Cloud
Simon Forey
Head of IT Ops at Immediate Media
James Taylor
Cloud Delivery Manager at itQED
Pawel Czarnecki
Service Owner Telephony at Beiersdorf Shared Services
Tom Arbuthnot
Co-Founder at Empowering.Cloud
Michael LaMontagne
Microsoft MVP at Entergrade
+37 other Attendees