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Microsoft Teams Operations best practices from the field

27th Jun 2:15pm - 3:00pm BST Room C
53 attended
In Person
Session Description

I'm guessing your organisation has Microsoft Teams by now. Over 320M users do. 

Teams brought together "collaboration" and "Unified Communications" for users, but did it bring them together in your IT Operations? If you are like many organisations, possibly not.

As well as working with many enterprises, Tom Arbuthnot regularly speaks to many more. He has put together a list of real-world best practices to get the most out of Microsoft Teams, give the best experience to your users, and drive your return on investment.

- What is the role of a Microsoft Teams Product Owner?

- How do you choose and manage your ecosystem partners?

- Who's responsible for changes, user communications and user adoption?

- How does your current operating model rate against best practices?

 

 

Attendees (53)
Robbie Ronnie
Global Telephony and Meeting Space Lead at WPP
Keith Fulcher
Principal Consultant Collaboration at ACP IT Solutions GmbH
Kevin Oliver
Senior Analyst at Empowering Cloud
Martin Finlayson
Head of Strategy & Innovation - Collaboration at SCC
Simon Forey
Head of IT Ops at Immediate Media
Tom Arbuthnot
Co-Founder at Empowering.Cloud
Nick Jennett
Senior Infrastructure Engineer at PA Consulting
Darren Lloyd
Client Development Manager at Empowering.Cloud
Mark Hyland
Sales Operations Director at Nuvola Distribution Ltd
Ajay Patel
Telephony Product Owner at Haleon
Jon Coles
Founder at aics
David Trevallion
Modern Work Solution Architect at The Access Group
Akshay John
VP Product Marketing at Dstny
Lyndsay Ansell
Community Manager at Empowering.Cloud
Joe Hollingsworth
UC & CX Solutions Consultant at Exponential-e
Andrew Wigmore
Teams Product Owner at BAE Systems
+37 other Attendees