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Microsoft Teams Operations best practices from the field

27th Jun 2:15pm - 3:00pm BST Room C
53 attended
In Person
Session Description

I'm guessing your organisation has Microsoft Teams by now. Over 320M users do. 

Teams brought together "collaboration" and "Unified Communications" for users, but did it bring them together in your IT Operations? If you are like many organisations, possibly not.

As well as working with many enterprises, Tom Arbuthnot regularly speaks to many more. He has put together a list of real-world best practices to get the most out of Microsoft Teams, give the best experience to your users, and drive your return on investment.

- What is the role of a Microsoft Teams Product Owner?

- How do you choose and manage your ecosystem partners?

- Who's responsible for changes, user communications and user adoption?

- How does your current operating model rate against best practices?

 

 

Attendees (53)
Anit Mistry
Digital Workplace Engineer at PA Consulting Group
Mikael Frödin
Systems Administrator at Saab AB
Keith Fulcher
Principal Consultant Collaboration at ACP IT Solutions GmbH
Steve Rush
Modern Work Consultant at Node4
Robbie Ronnie
Global Telephony and Meeting Space Lead at WPP
Stuart Fordham
Lead Solutions Consultant - Modern Workplace at Exponential-e
Guy Pickering
Domain Architect at BAE Systems
Ajay Patel
Telephony Product Owner at Haleon
Pawel Czarnecki
Service Owner Telephony at Beiersdorf Shared Services
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
Ella-Louise Jain
Marketing Analyst at Empowering.Cloud
Martin Finlayson
Head of Strategy & Innovation - Collaboration at SCC
Kalyan Jampana
Operations Lead at Uniper
Nils Hertel
Support Engineer at Intellity GmbH
Jack Byrne
Platform Services Engineer at Norton Rose Fulbright LLP
Simon Coventry
Enterprise Architect at Node4 Ltd
+37 other Attendees