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Microsoft Teams Operations best practices from the field

27th Jun 2:15pm - 3:00pm BST Room C
53 attended
In Person
Session Description

I'm guessing your organisation has Microsoft Teams by now. Over 320M users do. 

Teams brought together "collaboration" and "Unified Communications" for users, but did it bring them together in your IT Operations? If you are like many organisations, possibly not.

As well as working with many enterprises, Tom Arbuthnot regularly speaks to many more. He has put together a list of real-world best practices to get the most out of Microsoft Teams, give the best experience to your users, and drive your return on investment.

- What is the role of a Microsoft Teams Product Owner?

- How do you choose and manage your ecosystem partners?

- Who's responsible for changes, user communications and user adoption?

- How does your current operating model rate against best practices?

 

 

Attendees (53)
Ajay Patel
Telephony Product Owner at Haleon
Nick Jennett
Senior Infrastructure Engineer at PA Consulting
Heather Berry
Account Manager at Pure IP
Joe Hollingsworth
UC & CX Solutions Consultant at Exponential-e
Andrew Wigmore
Teams Product Owner at BAE Systems
Mikael Frödin
Systems Administrator at Saab AB
Jayson Rees-Hughes
Senior Account Manager at Cyviz
Guy Pickering
Domain Architect at BAE Systems
Stuart Fordham
Lead Solutions Consultant - Modern Workplace at Exponential-e
Martin Finlayson
Head of Strategy & Innovation - Collaboration at SCC
Robbie Ronnie
Global Telephony and Meeting Space Lead at WPP
Zach Bennett
Principal Architect & Teams MVP ❤️ at LoopUp
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
Jon Coles
Founder at aics
Jason Wynn
Solution Architect at Computacenter
Keith Fulcher
Principal Consultant Collaboration at ACP IT Solutions GmbH
+37 other Attendees