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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
34 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (34)
Alessandro Salsi
EMEA ED Lenovo Smart Solutions at Lenovo
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
Edward Orchard
Senior Business Development Manager at QSC
Matthew Rivitt
IT Manager at StreetGames UK
Richard Brown
Director at Converse 360
James Emm
Founder at Oak Innovation
Jonathan McKinney
Organizer at Comms vNext
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Christian Meyer
Head of MDW at Uniper
Kalyan Jampana
Operations Lead at Uniper
Grant van Grenen
CIO at DERTOUR UK
Mark Wilson
Technology and Innovation Director at Node4
Matthew Sheldrick
Senior Technical Specialist – Office 365 at Kingfisher PLC
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
Daniel Richter
Communications Expert at Experts Inside AG
+18 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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