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A business approach to exploiting AI in your customer experience
26th Jun
11:30am - 11:55am BST
Room D
41 attended
Session Description
Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.
Attendees (41)
Daniel Richter
Communications Expert at Experts Inside AG
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Christian Meyer
Head of MDW at Uniper
Daniel Kohnert
Service Owner at Uniper IT GmbH
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Kalyan Jampana
Operations Lead at Uniper
Vijay Bedesha
IT Specialist at PA Consulting
Ivan Sunnam
M365 Security Architect at Uniper IT GmbH
Phil Cantore
Principal Consultant at Node4
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Will Moore
Principal Technical consultant at Softcat PLC
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
David Osborne
Senior M365 Consultant at FSP
Nikki Chapple
Principal Cloud Architect | MVP at CloudWay
Ally Ward
M365 Product and Platform Services Manager at Norton Rose Fulbright
+25 other Attendees