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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Mark Beeston
Solutions Engineer at Enghouse
Jonathan McKinney
Organizer at Comms vNext
Mark Wilson
Technology and Innovation Director at Node4
Nikki Chapple
Principal Cloud Architect | MVP at CloudWay
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Daniel Kohnert
Service Owner at Uniper IT GmbH
Trine Nielsen
Senior Business Consultant at TDC Erhverv
Richard Brown
Director at Converse 360
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Ivan Sunnam
M365 Security Architect at Uniper IT GmbH
Nathan Swallow
Director of Information Systems & Technology at WightFibre Limited
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Fabien van 't Woudt
Business Development Manager at ROGER365.io
Matthew Sheldrick
M365 Product Designer at Kingfisher PLC
Kalyan Jampana
Operations Lead at Uniper
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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