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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Ivan Sunnam
M365 Security Architect at Uniper IT GmbH
Will Moore
Principal Technical consultant at Softcat PLC
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Richard Burdett
Senior Infrastructure Architect at Uniper
Grant van Grenen
CIO at DERTOUR UK
Daniel Kohnert
Service Owner at Uniper IT GmbH
Edward Orchard
Senior Business Development Manager at QSC
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Jonathan McKinney
Organizer at Comms vNext
Phil Cantore
Principal Consultant at Node4
Fabien van 't Woudt
Business Development Manager at ROGER365.io
Christian Meyer
Head of MDW at Uniper
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Matthew Sheldrick
M365 Product Designer at Kingfisher PLC
Matthew Rivitt
IT Manager at StreetGames UK
Nikki Chapple
Principal Cloud Architect | MVP at CloudWay
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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