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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Vijay Bedesha
IT Specialist at PA Consulting
Mark Wilson
Technology and Innovation Director at Node4
Christian Meyer
Head of MDW at Uniper
Matthew Rivitt
IT Manager at StreetGames UK
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Ally Ward
M365 Product and Platform Services Manager at Norton Rose Fulbright
Phil Lunn
Founder and CEO at Plator Ltd
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Daniel Kohnert
Service Owner at Uniper IT GmbH
Mark Beeston
Solutions Engineer at Enghouse
Edward Orchard
Senior Business Development Manager at QSC
Matthew Sheldrick
M365 Product Designer at Kingfisher PLC
Alessandro Salsi
EMEA ED Lenovo Smart Solutions at Lenovo
Barry Dabson
Senior Unified Comms Engineer at Vanguard
steve hall
M365 Consultant at FSP
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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