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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
34 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (34)
Ed Thrussell
Senior Product Manager at D R D Communications Ltd
Trine Nielsen
Senior Business Consultant at TDC Erhverv
Matthew Sheldrick
Senior Technical Specialist – Office 365 at Kingfisher PLC
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Phil Cantore
Principal Consultant at Node4
Mark Wilson
Technology and Innovation Director at Node4
Daniel Richter
Communications Expert at Experts Inside AG
Kalyan Jampana
Operations Lead at Uniper
Edward Orchard
Senior Business Development Manager at QSC
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
Grant van Grenen
CIO at DERTOUR UK
Matthew Rivitt
IT Manager at StreetGames UK
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
James Emm
Founder at Oak Innovation
Alwin Kolangattil
Presales Consultant at The 848 Group
Jonathan McKinney
Organizer at Comms vNext
+18 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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