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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Richard Brown
Director at Converse 360
Trine Nielsen
Senior Business Consultant at TDC Erhverv
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Christian Meyer
Head of MDW at Uniper
Grant van Grenen
CIO at DERTOUR UK
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Daniel Kohnert
Service Owner at Uniper IT GmbH
James Emm
Founder at Oak Innovation
Jonathan McKinney
Organizer at Comms vNext
Matthew Rivitt
IT Manager at StreetGames UK
Fabien van 't Woudt
Business Development Manager at ROGER365.io
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Matthew Sheldrick
M365 Product Designer at Kingfisher PLC
Richard Burdett
Senior Infrastructure Architect at Uniper
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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