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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Richard Burdett
Senior Infrastructure Architect at Uniper
Edward Orchard
Senior Business Development Manager at QSC
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Fabien van 't Woudt
Business Development Manager at ROGER365.io
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
Nikki Chapple
Principal Cloud Architect | MVP at CloudWay
Kalyan Jampana
Operations Lead at Uniper
Pano Boschung
Digital Communications Expert at Experts Inside AG
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
Richard Brown
Director at Converse 360
Barry Dabson
Senior Unified Comms Engineer at Vanguard
David Osborne
Senior M365 Consultant at FSP
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Karina Kupczak
Marketing Manager at HP-Poly
Malavika Sarisa
Systems Analyst at Uniper
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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