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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Daniel Kohnert
Service Owner at Uniper IT GmbH
Richard Brown
Director at Converse 360
Mark Beeston
Solutions Engineer at Enghouse
Mark Wilson
Technology and Innovation Director at Node4
Kalyan Jampana
Operations Lead at Uniper
Vijay Bedesha
IT Specialist at PA Consulting
Ivan Sunnam
M365 Security Architect at Uniper IT GmbH
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Barry Dabson
Senior Unified Comms Engineer at Vanguard
James Emm
Founder at Oak Innovation
Grant van Grenen
CIO at DERTOUR UK
Malavika Sarisa
Systems Analyst at Uniper
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Nathan Swallow
Director of Information Systems & Technology at WightFibre Limited
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
steve hall
M365 Consultant at FSP
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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