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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Christian Meyer
Head of MDW at Uniper
Grant van Grenen
CIO at DERTOUR UK
Daniel Richter
Communications Expert at Experts Inside AG
Fengxiaoyue Lin
Principal Product Manager at Microsoft
steve hall
M365 Consultant at FSP
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Daniel Kohnert
Service Owner at Uniper IT GmbH
Matthew Rivitt
IT Manager at StreetGames UK
Will Moore
Principal Technical consultant at Softcat PLC
Ally Ward
M365 Product and Platform Services Manager at Norton Rose Fulbright
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Alessandro Salsi
EMEA ED Lenovo Smart Solutions at Lenovo
David Osborne
Senior M365 Consultant at FSP
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Phil Cantore
Principal Consultant at Node4
Matthew Sheldrick
M365 Product Designer at Kingfisher PLC
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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