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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Alessandro Salsi
EMEA ED Lenovo Smart Solutions at Lenovo
Mark Beeston
Solutions Engineer at Enghouse
Ed Thrussell
Senior Product Manager at D R D Communications Ltd
Alwin Kolangattil
Presales Consultant at The 848 Group
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Ivan Sunnam
M365 Security Architect at Uniper IT GmbH
Pano Boschung
Digital Communications Expert at Experts Inside AG
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Trine Nielsen
Senior Business Consultant at TDC Erhverv
Daniel Kohnert
Service Owner at Uniper IT GmbH
Jonathan McKinney
Organizer at Comms vNext
Grant van Grenen
CIO at DERTOUR UK
Malavika Sarisa
Systems Analyst at Uniper
Karina Kupczak
Marketing Manager at HP-Poly
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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