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A business approach to exploiting AI in your customer experience
26th Jun
11:30am - 11:55am BST
Room D
41 attended
Session Description
Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.
Attendees (41)
Richard Burdett
Senior Infrastructure Architect at Uniper
Karina Kupczak
Marketing Manager at HP-Poly
Edward Orchard
Senior Business Development Manager at QSC
Grant van Grenen
CIO at DERTOUR UK
David Osborne
Senior M365 Consultant at FSP
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Vijay Bedesha
IT Specialist at PA Consulting
Kalyan Jampana
Operations Lead at Uniper
Matthew Sheldrick
M365 Product Designer at Kingfisher PLC
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Phil Lunn
Founder and CEO at Plator Ltd
Ally Ward
M365 Product and Platform Services Manager at Norton Rose Fulbright
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Ed Thrussell
Senior Product Manager at D R D Communications Ltd
Karoliina Kettukari
Head of Modern Work at OP Financial Group
+25 other Attendees