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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
34 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (34)
Nathan Swallow
Director of Information Systems & Technology at WightFibre Limited
steve hall
M365 Consultant at FSP
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
Daniel Richter
Communications Expert at Experts Inside AG
Richard Burdett
Senior Infrastructure Architect at Uniper
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Kalyan Jampana
Operations Lead at Uniper
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
Mark Wilson
Technology and Innovation Director at Node4
Vijay Bedesha
IT Specialist at PA Consulting
Trine Nielsen
Senior Business Consultant at TDC Erhverv
Jonathan McKinney
Organizer at Comms vNext
Richard Brown
Director at Converse 360
James Emm
Founder at Oak Innovation
Grant van Grenen
CIO at DERTOUR UK
Matthew Sheldrick
Senior Technical Specialist – Office 365 at Kingfisher PLC
+18 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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