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A business approach to exploiting AI in your customer experience
26th Jun
11:30am - 11:55am BST
Room D
34 attended
Session Description
Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.
Attendees (34)
Mark Wilson
Technology and Innovation Director at Node4
Richard Burdett
Senior Infrastructure Architect at Uniper
James Emm
Founder at Oak Innovation
Edward Orchard
Senior Business Development Manager at QSC
Will Moore
Principal Technical consultant at Softcat PLC
Nathan Swallow
Director of Information Systems & Technology at WightFibre Limited
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Phil Cantore
Principal Consultant at Node4
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Matthew Rivitt
IT Manager at StreetGames UK
Trine Nielsen
Senior Business Consultant at TDC Erhverv
Vijay Bedesha
IT Specialist at PA Consulting
Ed Thrussell
Senior Product Manager at D R D Communications Ltd
Matthew Sheldrick
Senior Technical Specialist – Office 365 at Kingfisher PLC
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
+18 other Attendees