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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Kalyan Jampana
Operations Lead at Uniper
Christian Meyer
Head of MDW at Uniper
Ally Ward
M365 Product and Platform Services Manager at Norton Rose Fulbright
Emma Essex
Partner Success Manager at CallCabinet
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
Matthew Sheldrick
M365 Product Designer at Kingfisher PLC
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Vijay Bedesha
IT Specialist at PA Consulting
Nathan Swallow
Director of Information Systems & Technology at WightFibre Limited
Ed Thrussell
Senior Product Manager at D R D Communications Ltd
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Karina Kupczak
Marketing Manager at HP-Poly
Mark Beeston
Solutions Engineer at Enghouse
James Emm
Founder at Oak Innovation
Matthew Rivitt
IT Manager at StreetGames UK
Phil Cantore
Principal Consultant at Node4
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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