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A business approach to exploiting AI in your customer experience
26th Jun
11:30am - 11:55am BST
Room D
41 attended
Session Description
Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.
Attendees (41)
Daniel Richter
Communications Expert at Experts Inside AG
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Pano Boschung
Digital Communications Expert at Experts Inside AG
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Emma Essex
Partner Success Manager at CallCabinet
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Nikki Chapple
Principal Cloud Architect | MVP at CloudWay
David Osborne
Senior M365 Consultant at FSP
Kalyan Jampana
Operations Lead at Uniper
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
Phil Lunn
Founder and CEO at Plator Ltd
Nathan Swallow
Director of Information Systems & Technology at WightFibre Limited
Ally Ward
M365 Product and Platform Services Manager at Norton Rose Fulbright
+25 other Attendees