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A business approach to exploiting AI in your customer experience
26th Jun
11:30am - 11:55am BST
Room D
41 attended
Session Description
Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.
Attendees (41)
Matthew Sheldrick
M365 Product Designer at Kingfisher PLC
Phil Lunn
Founder and CEO at Plator Ltd
Matthew Rivitt
IT Manager at StreetGames UK
Trine Nielsen
Senior Business Consultant at TDC Erhverv
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
Mark Beeston
Solutions Engineer at Enghouse
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
James Emm
Founder at Oak Innovation
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Edward Orchard
Senior Business Development Manager at QSC
Alwin Kolangattil
Presales Consultant at The 848 Group
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Mark Wilson
Technology and Innovation Director at Node4
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Kalyan Jampana
Operations Lead at Uniper
+25 other Attendees