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A business approach to exploiting AI in your customer experience
26th Jun
11:30am - 11:55am BST
Room D
41 attended
Session Description
Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.
Attendees (41)
Christian Meyer
Head of MDW at Uniper
Emma Essex
Partner Success Manager at CallCabinet
Trine Nielsen
Senior Business Consultant at TDC Erhverv
Edward Orchard
Senior Business Development Manager at QSC
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Pano Boschung
Digital Communications Expert at Experts Inside AG
Nathan Swallow
Director of Information Systems & Technology at WightFibre Limited
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Kalyan Jampana
Operations Lead at Uniper
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Richard Brown
Director at Converse 360
Matthew Sheldrick
M365 Product Designer at Kingfisher PLC
Malavika Sarisa
Systems Analyst at Uniper
Grant van Grenen
CIO at DERTOUR UK
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
+25 other Attendees