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A business approach to exploiting AI in your customer experience
26th Jun
11:30am - 11:55am BST
Room D
41 attended
Session Description
Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.
Attendees (41)
Ally Ward
M365 Product and Platform Services Manager at Norton Rose Fulbright
Grant van Grenen
CIO at DERTOUR UK
Malavika Sarisa
Systems Analyst at Uniper
Jonathan McKinney
Organizer at Comms vNext
Phil Lunn
Founder and CEO at Plator Ltd
Emma Essex
Partner Success Manager at CallCabinet
Edward Orchard
Senior Business Development Manager at QSC
Pano Boschung
Digital Communications Expert at Experts Inside AG
James Emm
Founder at Oak Innovation
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Richard Brown
Director at Converse 360
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Christian Meyer
Head of MDW at Uniper
+25 other Attendees