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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
34 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (34)
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Richard Burdett
Senior Infrastructure Architect at Uniper
Jonathan McKinney
Organizer at Comms vNext
Daniel Richter
Communications Expert at Experts Inside AG
Mark Wilson
Technology and Innovation Director at Node4
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
Christian Meyer
Head of MDW at Uniper
Will Moore
Principal Technical consultant at Softcat PLC
Kalyan Jampana
Operations Lead at Uniper
Pano Boschung
Digital Communications Expert at Experts Inside AG
Malavika Sarisa
Systems Analyst at Uniper
Grant van Grenen
CIO at DERTOUR UK
Matthew Sheldrick
Senior Technical Specialist – Office 365 at Kingfisher PLC
Ed Thrussell
Senior Product Manager at D R D Communications Ltd
David Osborne
Senior M365 Consultant at FSP
+18 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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