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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
34 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (34)
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Christian Meyer
Head of MDW at Uniper
Jonathan McKinney
Organizer at Comms vNext
Daniel Richter
Communications Expert at Experts Inside AG
Malavika Sarisa
Systems Analyst at Uniper
Phil Lunn
Founder and CEO at Plator Ltd
Richard Burdett
Senior Infrastructure Architect at Uniper
James Emm
Founder at Oak Innovation
Kalyan Jampana
Operations Lead at Uniper
Matthew Sheldrick
Senior Technical Specialist – Office 365 at Kingfisher PLC
Phil Cantore
Principal Consultant at Node4
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Richard Brown
Director at Converse 360
Ivan Sunnam
M365 Security Architect at Uniper IT GmbH
Will Moore
Consultant at Softcat PLC
+18 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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