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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
34 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (34)
Will Moore
Principal Technical consultant at Softcat PLC
James Emm
Founder at Oak Innovation
Daniel Kohnert
Service Owner at Uniper IT GmbH
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Ivan Sunnam
M365 Security Architect at Uniper IT GmbH
Richard Burdett
Senior Infrastructure Architect at Uniper
Daniel Richter
Communications Expert at Experts Inside AG
Phil Cantore
Principal Consultant at Node4
Nathan Swallow
Director of Information Systems & Technology at WightFibre Limited
Kalyan Jampana
Operations Lead at Uniper
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
Richard Brown
Director at Converse 360
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
Matthew Sheldrick
Senior Technical Specialist – Office 365 at Kingfisher PLC
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Barry Dabson
Senior Unified Comms Engineer at Vanguard
+18 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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