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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Vijay Bedesha
IT Specialist at PA Consulting
James Emm
Founder at Oak Innovation
Ed Thrussell
Senior Product Manager at D R D Communications Ltd
Richard Burdett
Senior Infrastructure Architect at Uniper
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
Nathan Swallow
Director of Information Systems & Technology at WightFibre Limited
Matthew Sheldrick
Senior Technical Specialist – Office 365 at Kingfisher PLC
Trine Nielsen
Senior Business Consultant at TDC Erhverv
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Daniel Richter
Communications Expert at Experts Inside AG
Ivan Sunnam
M365 Security Architect at Uniper IT GmbH
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Barry Dabson
Senior Unified Comms Engineer at Vanguard
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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