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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Richard Burdett
Senior Infrastructure Architect at Uniper
Phil Cantore
Principal Consultant at Node4
Trine Nielsen
Senior Business Consultant at TDC Erhverv
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Ed Thrussell
Senior Product Manager at D R D Communications Ltd
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
David Osborne
Senior M365 Consultant at FSP
Nathan Swallow
Director of Information Systems & Technology at WightFibre Limited
Daniel Kohnert
Service Owner at Uniper IT GmbH
Malavika Sarisa
Systems Analyst at Uniper
Grant van Grenen
CIO at DERTOUR UK
Mark Wilson
Technology and Innovation Director at Node4
Pano Boschung
Digital Communications Expert at Experts Inside AG
Mark Beeston
Solutions Engineer at Enghouse
Shen Pragji
Director / Co-Founder at CloudOne365- (ITCloudConsultancy)
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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