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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
34 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (34)
Mark Wilson
Technology and Innovation Director at Node4
Alwin Kolangattil
Presales Consultant at The 848 Group
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
steve hall
M365 Consultant at FSP
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Christian Meyer
Head of MDW at Uniper
Grant van Grenen
CIO at DERTOUR UK
Matthew Sheldrick
Senior Technical Specialist – Office 365 at Kingfisher PLC
Jonathan McKinney
Organizer at Comms vNext
Vijay Bedesha
IT Specialist at PA Consulting
Ed Thrussell
Senior Product Manager at D R D Communications Ltd
Richard Brown
Director at Converse 360
Will Moore
Principal Technical consultant at Softcat PLC
Kalyan Jampana
Operations Lead at Uniper
Daniel Kohnert
Service Owner at Uniper IT GmbH
+18 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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