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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
41 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (41)
Christian Meyer
Head of MDW at Uniper
Jonathan McKinney
Organizer at Comms vNext
Richard Brown
Director at Converse 360
Ivan Sunnam
M365 Security Architect at Uniper IT GmbH
Tony Pimm
Partner, Modern Workplace at FSP Consulting Services Limited
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Edward Orchard
Senior Business Development Manager at QSC
Malavika Sarisa
Systems Analyst at Uniper
David Osborne
Senior M365 Consultant at FSP
Mark Beeston
Solutions Engineer at Enghouse
Ally Ward
M365 Product and Platform Services Manager at Norton Rose Fulbright
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Phil Cantore
Principal Consultant at Node4
Fabien van 't Woudt
Business Development Manager at ROGER365.io
Will Moore
Principal Technical consultant at Softcat PLC
Mark Wilson
Technology and Innovation Director at Node4
+25 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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