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A business approach to exploiting AI in your customer experience

26th Jun 11:30am - 11:55am BST Room D
34 attended
In Person
Session Description

Alex will talk about how AI can be used to enhance and streamline the customer experience, whilst also exploring what organisations need to consider when embarking on the journey to using AI as part of their customer interactions.

Alex Black

CTO
Enghouse Interactive
Attendees (34)
Daniel Kohnert
Service Owner at Uniper IT GmbH
Jonathan McKinney
Organizer at Comms vNext
Trine Nielsen
Senior Business Consultant at TDC Erhverv
James Emm
Founder at Oak Innovation
Richard Brown
Director at Converse 360
Kalyan Jampana
Operations Lead at Uniper
Tom Howard
Communications Business Partner at Pinnacle Consulting Engineers
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Phil Lunn
Founder and CEO at Plator Ltd
Christian Meyer
Head of MDW at Uniper
Malavika Sarisa
Systems Analyst at Uniper
Barry Dabson
Senior Unified Comms Engineer at Vanguard
Krzysztof Wenelczyk
Senior Product Line Manager- Digital Workplace ... at Reckitt
Pano Boschung
Digital Communications Expert at Experts Inside AG
Will Moore
Consultant at Softcat PLC
Alwin Kolangattil
Presales Consultant at The 848 Group
+18 other Attendees
Session Sponsor
Enghouse Interactive

Gold Exhibitor

Stand 29

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