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From UCaaS to Voice AI: Why Voice Orchestration Is The Next Layer Of Enterprise Communications​ ​

24th Jun 10:30am - 10:55am BST Russell
40 attended
Session Description

The communications landscape is undergoing a fundamental shift.

What began with cloud UCaaS platforms like Microsoft Teams is now accelerating into a new era shaped by Voice AI and automation.

As the pace of change increases, how do you evolve your environment without ripping and replacing existing infrastructure or relying on complex workarounds?

This session explores the role of voice orchestration in helping organisations introduce AI into existing communications environments. 

We'll look at how businesses can connect carriers, collaboration platforms, contact centres and legacy telephony systems, streamline the management of voice services, and connect to Voice AI.

Whether you're a business looking to future-proof your communications stack, or an MSP aiming to manage and scale voice services across multiple customers, discover how voice orchestration can bring greater control, flexibility and visibility across your entire voice environment.

Attendees (40)
Jonathan Otter
Head of Sales at Another Perspective
Chris Linford
IT Manager at Morliny Foods
Ewan Haig
CEO at Callroute
Chris Edgington
M365 Engineer at Kingfisher Plc
Dirk Wulhorst
Competence Lead Voice at Net at Work GmbH
Katie Holmden-Bollard
Marketing Manager at Callroute, an 8x8 Company
Andrew Cantle
CRO at Akixi
Rob Watts
Sr UCC Engineer (MVP) at AVI-SPL
Keith Fulcher
Principal Consultant Collaboration at ACP IT Solutions GmbH
Marcin Skrzypczak
Platform Engineer at Knauf IT Services
Cameron Long
UK/I Channel BDM at Konekt
Vincent Thiec
Product Manager at Kurmi Software
Kishan Ranchod
UCC Manager at Anglo American
Tim Verbrugge
Technical Consultant at Gamma Communications
Tomasz Dubicki
Senior Platform Architect at KNAUF
Dan Hall
IT Solution Owner - Collaboration at ASR Group - Florida Crystals
+24 other Attendees
Session Sponsor
Callroute

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