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1 day
11 hours
3 mins

From UCaaS to Voice AI: Why Voice Orchestration Is The Next Layer Of Enterprise Communications​ ​

24th Jun 10:30am - 10:55am BST Russell
27 attending
Session Description

The communications landscape is undergoing a fundamental shift.

What began with cloud UCaaS platforms like Microsoft Teams is now accelerating into a new era shaped by Voice AI and automation.

As the pace of change increases, how do you evolve your environment without ripping and replacing existing infrastructure or relying on complex workarounds?

This session explores the role of voice orchestration in helping organisations introduce AI into existing communications environments. 

We'll look at how businesses can connect carriers, collaboration platforms, contact centres and legacy telephony systems, streamline the management of voice services, and connect to Voice AI.

Whether you're a business looking to future-proof your communications stack, or an MSP aiming to manage and scale voice services across multiple customers, discover how voice orchestration can bring greater control, flexibility and visibility across your entire voice environment.

Attendees (27)
Adam Miles
The UC guy at Hiscox/Hexaware
Benjamin Porwol
Senior Enterprise Voice Engineer at ISS World Services A_S
Rob Watts
Sr UCC Engineer (MVP) at AVI-SPL
Bartek Biernat
Business Manager UCaaS at TD Synnex
Tanya Seaton
CEO at Tazcom Ltd
Stephan Greve
consultant at tdm.digital
Mark Harrison
M365 Technical Lead at University of Leeds
James Walton
3rd Line Consultant at Claritas Solutions Ltd
Marcel Verkaik
Product Owner Unified Communications at ABN AMRO Bank
Nuno Nabeiro
Digital Workplace Voice Messaging at Convatec
John Dalrymple
CEO at Mobex
Chris Linford
IT Manager at Morliny Foods
Ajay Patel
Telephony Product Owner at Haleon
Richard Abdullah
Managed Data Services Product Leader at Pure IP
Samson Kareem
Telecommunications Engineer at Mayer Brown
Chris Edgington
M365 Engineer at Kingfisher Plc
+11 other Attendees
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