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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
26 attended
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Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

General Manager Solutions
SOFTEL
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Mark Bushey

Director of Client Solutions
SOFTEL
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Attendees (26)
Tyler Poston
Manager, Solution Architects at NTT Data
Matt Perry
Technical Consultant at Spectralink
Mary Beth Kirk
Sr CxP Program Manager at Microsoft
TJ King
Systems Administrator at Colorado Early Colleges
Patti Medina
Unified Communications Administrator at Jacobs
Sajeel Akram
Director of Services at C1st Technologies
Kevin Kellar
IT Director at South Adams County Fire Department
Mark Haan
CTO at Ambank Company
Stuart Marshall
Chief of Information Technology at Turning Point Community Programs
Chene Godsey
Director, Solutions Architecture & Engineering at Veralto Corporation
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
Bill Dellara
Chief Product Officer at VisionOSS Inc
Dave Hatz
VP of Machine Intelligence at CTI
Jason Sheppard
Director, Carrier & Service Provider Alliances at NUWAVE Communications
Mark Bushey
Director of Client Solutions at SOFTEL
Dan Brinkmann
COO at Summit Technology
+10 other Attendees