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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
31 attended
Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

General Manager Solutions
SOFTEL

Mark Bushey

Director of Client Solutions
SOFTEL
Attendees (31)
Mark Bushey
Director of Client Solutions at SOFTEL
Haley Hill
VoIP Product Manager at Granite Telecommunications
Micah Slaga
Engineer at WWT
TJ King
Systems Administrator at Colorado Early Colleges
Matt Perry
Technical Consultant at Spectralink
Bill Dellara
Chief Product Officer at VisionOSS Inc
Mark Haan
CTO at Ambank Company
Manoj Paradkar
VP Of Customer Success at LeapXpert
Brock Hanson
Solutions Engineer at Summit Technology LLC
Jason Sheppard
Director, Carrier & Service Provider Alliances at NUWAVE Communications
Brad Wuest
IT Manager at Truckee Donner PUD
Robert Fitter
Sales Engineering Lead at Akixi
Stuart Marshall
Chief of Information Technology at Turning Point Community Programs
Kevin Kellar
IT Director at South Adams County Fire Department
Chene Godsey
Director, Solutions Architecture & Engineering at Veralto Corporation
Aaron Steele
General Manager Solutions at SOFTEL
+15 other Attendees