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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
26 attended
Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

General Manager Solutions
SOFTEL

Mark Bushey

Director of Client Solutions
SOFTEL
Attendees (26)
Chene Godsey
Director, Solutions Architecture & Engineering at Veralto Corporation
Nick Smith
Technical Sales Evangelist at T2MWorks
TJ King
Systems Administrator at Colorado Early Colleges
Avi Perpinyal
Solution Architect at NTT Data
Bill Dellara
Chief Product Officer at VisionOSS Inc
Jason Sheppard
Director, Carrier & Service Provider Alliances at NUWAVE Communications
Kevin Kellar
IT Director at South Adams County Fire Department
CHRISTOPHE BOUCETTA
UCC Consultant at UCEXPERT
Tyler Poston
Manager, Solution Architects at NTT Data
Haley Hill
VoIP Product Manager at Granite Telecommunications
Dan Brinkmann
COO at Summit Technology
Mary Beth Kirk
Sr CxP Program Manager at Microsoft
Matt Perry
Technical Consultant at Spectralink
Mark Bushey
Director of Client Solutions at SOFTEL
Sajeel Akram
Director of Services at C1st Technologies
Mark Haan
CTO at Ambank Company
+10 other Attendees