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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
26 attended
Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

UC Practice Lead Microsoft
SOFTEL

Mark Bushey

Director of Client Solutions
SOFTEL
Attendees (26)
Stuart Marshall
Chief of Information Technology at Turning Point Community Programs
Haley Hill
VoIP Product Manager at Granite Telecommunications
Jason Sheppard
Director, Carrier & Service Provider Alliances at NUWAVE Communications
CHRISTOPHE BOUCETTA
UCC Consultant at UCEXPERT
Chene Godsey
Director, Solutions Architecture & Engineering at Veralto Corporation
Robert Fitter
Senior Director - Sales Engineering at Akixi
Nick Smith
Technical Sales Evangelist at T2MWorks
TJ King
Systems Administrator at Colorado Early Colleges
Tyler Poston
Manager, Solution Architects at NTT Data
Sajeel Akram
Director of Services at C1st Technologies
Bill Dellara
Chief Product Officer at VisionOSS Inc
Chad McGreanor
CEO / co-founder at Cloud Revolution
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
Dan Brinkmann
COO at Summit Technology
Brad Wuest
IT Manager at Truckee Donner PUD
Mary Beth Kirk
Sr CxP Program Manager at Microsoft
+10 other Attendees