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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
26 attended
Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

UC Practice Lead Microsoft
SOFTEL

Mark Bushey

Director of Client Solutions
SOFTEL
Attendees (26)
Matt Perry
Technical Consultant at Spectralink
Nick Smith
Technical Sales Evangelist at T2MWorks
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
Dave Hatz
VP of Machine Intelligence at CTI
Mary Beth Kirk
Sr CxP Program Manager at Microsoft
Patti Medina
Unified Communications Administrator at Jacobs
TJ King
Systems Administrator at Colorado Early Colleges
Chad McGreanor
CEO / co-founder at Cloud Revolution
Stuart Marshall
Chief of Information Technology at Turning Point Community Programs
CHRISTOPHE BOUCETTA
UCC Consultant at UCEXPERT
Sajeel Akram
Director of Services at C1st Technologies
Bill Dellara
Chief Product Officer at VisionOSS Inc
Brock Hanson
Solutions Engineer at Summit Technology LLC
Dan Brinkmann
COO at Summit Technology
Kevin Kellar
IT Director at South Adams County Fire Department
Tyler Poston
Manager, Solution Architects at NTT Data
+10 other Attendees