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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
26 attended
Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

UC Practice Lead Microsoft
SOFTEL

Mark Bushey

Director of Client Solutions
SOFTEL
Attendees (26)
Mark Bushey
Director of Client Solutions at SOFTEL
Robert Fitter
Senior Director - Sales Engineering at Akixi
TJ King
Systems Administrator at Colorado Early Colleges
Bailey Carlson
CTO at Centro
Sajeel Akram
Director of Services at C1st Technologies
Matt Perry
Technical Consultant at Spectralink
Brock Hanson
Solutions Engineer at Summit Technology LLC
Haley Hill
VoIP Product Manager at Granite Telecommunications
Dan Brinkmann
COO at Summit Technology
Kevin Kellar
IT Director at South Adams County Fire Department
Chad McGreanor
CEO / co-founder at Cloud Revolution
Mary Beth Kirk
Sr CxP Program Manager at Microsoft
Mark Haan
CTO at Ambank Company
Patti Medina
Unified Communications Administrator at Jacobs
Tyler Poston
Manager, Solution Architects at NTT Data
Bill Dellara
Chief Product Officer at VisionOSS Inc
+10 other Attendees