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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
26 attended
Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

UC Practice Lead Microsoft
SOFTEL

Mark Bushey

Director of Client Solutions
SOFTEL
Attendees (26)
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
Mary Beth Kirk
Sr CxP Program Manager at Microsoft
Bailey Carlson
CTO at Centro
Haley Hill
VoIP Product Manager at Granite Telecommunications
Nick Smith
Technical Sales Evangelist at T2MWorks
Chene Godsey
Director, Solutions Architecture & Engineering at Veralto Corporation
Micah Slaga
Engineer at WWT
Matt Perry
Technical Consultant at Spectralink
Tyler Poston
Manager, Solution Architects at NTT Data
Brock Hanson
Solutions Engineer at Summit Technology LLC
CHRISTOPHE BOUCETTA
UCC Consultant at UCEXPERT
Robert Fitter
Senior Sales Engineer at Akixi
Dan Brinkmann
COO at Summit Technology
Sajeel Akram
Director of Services at C1st Technologies
Bill Dellara
Chief Product Officer at VisionOSS Inc
Mark Haan
CTO at Ambank Company
+10 other Attendees