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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
26 attended
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Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

General Manager Solutions
SOFTEL
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Mark Bushey

Director of Client Solutions
SOFTEL
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Attendees (26)
Stuart Marshall
Chief of Information Technology at Turning Point Community Programs
Avi Perpinyal
Solution Architect at NTT Data
Nick Smith
Technical Sales Evangelist at T2MWorks
Brad Wuest
IT Manager at Truckee Donner PUD
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
Tyler Poston
Manager, Solution Architects at NTT Data
Patti Medina
Unified Communications Administrator at Jacobs
Mark Haan
CTO at Ambank Company
Brock Hanson
Solutions Engineer at Summit Technology LLC
Mary Beth Kirk
Sr CxP Program Manager at Microsoft
CHRISTOPHE BOUCETTA
UCC Consultant at UCEXPERT
Matt Perry
Technical Consultant at Spectralink
Jason Sheppard
Director, Carrier & Service Provider Alliances at NUWAVE Communications
Dan Brinkmann
COO at Summit Technology
Mark Bushey
Director of Client Solutions at SOFTEL
TJ King
Systems Administrator at Colorado Early Colleges
+10 other Attendees