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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
26 attended
Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

UC Practice Lead Microsoft
SOFTEL

Mark Bushey

Director of Client Solutions
SOFTEL
Attendees (26)
Stuart Marshall
Chief of Information Technology at Turning Point Community Programs
Mark Haan
CTO at Ambank Company
Haley Hill
VoIP Product Manager at Granite Telecommunications
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
Matt Perry
Technical Consultant at Spectralink
Brock Hanson
Solutions Engineer at Summit Technology LLC
Sajeel Akram
Director of Services at C1st Technologies
Dan Brinkmann
COO at Summit Technology
Tyler Poston
Manager, Solution Architects at NTT Data
Bailey Carlson
CTO at Centro
Patti Medina
Unified Communications Administrator at Jacobs
TJ King
Systems Administrator at Colorado Early Colleges
Bill Dellara
Chief Product Officer at VisionOSS Inc
Micah Slaga
Engineer at WWT
Dave Hatz
VP of Machine Intelligence at CTI
Nick Smith
Technical Sales Evangelist at T2MWorks
+10 other Attendees