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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
31 attended
Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

General Manager Solutions
SOFTEL

Mark Bushey

Director of Client Solutions
SOFTEL
Attendees (31)
CHRISTOPHE BOUCETTA
UCC Consultant at UCEXPERT
Avi Perpinyal
Sr. Solution Architect at NTT DATA
Haley Hill
VoIP Product Manager at Granite Telecommunications
TJ King
Systems Administrator at Colorado Early Colleges
Sajeel Akram
Director of Services at C1st Technologies
Chene Godsey
Director, Solutions Architecture & Engineering at Veralto Corporation
Bill Dellara
Chief Product Officer at VisionOSS Inc
Brock Hanson
Solutions Engineer at Summit Technology LLC
Bailey Carlson
CTO at Centro
Mark Bushey
Director of Client Solutions at SOFTEL
Pat Petersen
Director at RSM
Dave Hatz
VP of Machine Intelligence at CTI
Patti Medina
Unified Communications Administrator at Jacobs
Stuart Marshall
Chief of Information Technology at Turning Point Community Programs
Brad Wuest
IT Manager at Truckee Donner PUD
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
+15 other Attendees