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Using AI bots in your Incidents

16th Apr 8:30am - 9:30am MDT Clear Creek
26 attended
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Session Description

Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?

Aaron Steele

UC Practice Lead Microsoft
SOFTEL
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Mark Bushey

Director of Client Solutions
SOFTEL
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Attendees (26)
Tyler Poston
Manager, Solution Architects at NTT Data
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
TJ King
Systems Administrator at Colorado Early Colleges
Jason Sheppard
Director, Carrier & Service Provider Alliances at NUWAVE Communications
CHRISTOPHE BOUCETTA
UCC Consultant at UCEXPERT
Bailey Carlson
CTO at Centro
Kevin Kellar
IT Director at South Adams County Fire Department
Mark Bushey
Director of Client Solutions at SOFTEL
Stuart Marshall
Chief of Information Technology at Turning Point Community Programs
Robert Fitter
Senior Director - Sales Engineering at Akixi
Nick Smith
Technical Sales Evangelist at T2MWorks
Brad Wuest
IT Manager at Truckee Donner PUD
Matt Perry
Technical Consultant at Spectralink
Haley Hill
VoIP Product Manager at Granite Telecommunications
Mark Haan
CTO at Ambank Company
Micah Slaga
Engineer at WWT
+10 other Attendees