Biography
I am a 20+ year IT veteran and expert at Migrations and overall Microsoft Tech. I spent 13 years at Microsoft and now lead our UC practice at SOFTEL ensuring quality of our delivery efforts.
Speaker's Sessions
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UC Practice Lead Microsoft at SOFTEL
Clear Creek
In Person
Using AI bots in your Incidents
16th Apr
8:30am - 9:30am MDT
Discuss how AI bots can help improve time to resolution and ensure engagement and provide assistance during an incident. How can you use AI more in your incident management process? Where can it integrate? where does it fail or have challenges?
Discuss how AI bots can help improve time to resolution and ensure engagement and provide assista...
1 attending
Using AI bots in your Incidents
16th Apr
8:30am - 9:30am MDT
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