Biography
Sabina works at the intersection of business and technology, helping organisations bridge the gap between innovation, particularly through the Microsoft tech stack, and real-world impact. Focused on the UK public sector, she brings a thoughtful, engaging approach to uncovering what drives change.
Actively involved in the Microsoft community, she believes every conversation is an opportunity to learn, connect, and create lasting value.
Speaker's Sessions
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Pre Sales Solution Architect at Kerv Digital
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Chaos Calls: Running Jurassic Park with an AI-first Dynamics Contact Center
What if Jurassic Park ran a modern, AI-first contact centre? In this breakout session, we’ll present a live, story-driven demo showing how Microsoft Dynamics 365 Contact Center with embedded Copilot, real-time sentiment, and intelligent routing could help mana...
What if Jurassic Park ran a modern, AI-first contact centre? In this breakout session, we’ll pr...
Chaos Calls: Running Jurassic Park with an AI-first Dynamics Contact Center
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CTO at Kerv
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Agentic AI Design Principles
Copilot Studio lowers the barrier to building intelligent agents; designing them for reliability, safety, and impact still requires considered thought.In this session, we translate research on “agentic” systems into a practical, repeatable design playbook. Y...
Copilot Studio lowers the barrier to building intelligent agents; designing them for reliability,...