Justine is a Customer Success leader in the communications, and contact centre industry with over a decade of experience across telecoms, CX technology, and large-scale enterprise delivery. Currently a Customer Success Manager at 8x8, she works with organisations to drive adoption, value, and growth from complex customer experience platforms.

Alongside her professional work, she is a passionate advocate for neurodiversity, women in technology, and workplace wellbeing. She is Co-founder of the Carers of Neurodivergent Children Employee Resource Group at 8x8, Chair of the Wellbeing & Health group within the company’s Culture and Community Council, as well as being a member of 8x8's Culture and Community Council.

Diagnosed with ADHD as an adult and raising an autistic daughter, she brings both professional expertise and lived experience to conversations about inclusive leadership, neurodiversity at work, and creating environments where people can thrive.