I am a seasoned senior technical resource with almost 30 years of experience in the technology and telecom industries, currently working at Microsoft as a Sr Technical Specialist. My expertise lies in Modern Work and Copilot solutions, where I lead customer-facing solution discussions, product demonstrations, and architectural design sessions. I have a strong background in technical sales engineering, cloud services, and unified communications, having worked with companies like several Microsoft partners and Nortel Networks. I am passionate about driving sales and consumption of innovative solutions, delivering impactful webinars, and building strategic relationships with customers to enhance their cloud services roadmap.