Fabien van 't Woudt is Business Development Manager at ROGER365.io, with 25 years of experience helping businesses solve omnichannel communication challenges through ideas, initiatives, and practical solutions.

That depth of experience informs how Fabien approaches every conversation: understanding where an organization or partner is starting from, and helping them take the first step toward standardizing customer communication inside Microsoft Teams. A step that, once taken, drives measurable improvements in customer satisfaction and loyalty, accelerates workflows, and reduces compliance and operational risk.

Fabien has been with ROGER365.io since its early growth phase and brings a strong command of the full platform alongside real commercial instinct. He presented at Commsverse 2025 and returns to Commsverse 2026 as part of the ROGER365.io team. At the event, Fabien is the person to speak to about getting started with ROGER365.io, understanding the partner proposition, and exploring what a deployment or reseller relationship looks like in practice.

ROGER365.io offers a truly Teams-native Omnichannel Contact Center and Attendant Console solution that includes Voice, Social Messaging, SMS, Webchat and more.

All these channels are handled with a single Teams-native app that gives agents a full range of Contact Center tools and links them seamlessly to automations and other business processes, while Supervisors have total vision over the effectiveness and efficiency of operations.

Based on the familiar and secure Teams framework, ROGER365.io offers businesses a complete Contact Center package: skills based routing, auto-attendant, CRM integration, chatbots, advanced analytics and reporting, Supervisor and Agent apps, Social Messaging (including WhatsApp), live queue and agent overview, automations using webhooks, Powerframe and Power BI, Live call overview, Monitor, Whisper, and Join, IVR, custom integrations, and more.