Entrepreneur and technology leader with 25+ years of experience in Unified Communications and Collaboration ecosystems.

As CEO of EVERCOM, I lead the development and international expansion of MoYoBi, an advanced analytics, monitoring and governance suite designed for Microsoft Teams and hybrid voice environments.

Our mission is simple:→ Bring visibility, control and intelligence to enterprise voice & collaboration platforms.→ Help organizations optimize user experience, performance and operational efficiency.

MoYoBi enables enterprises and service providers to gain deep insights into:

• Voice analytics & performance

• Auto Attendants & Call Queues supervision

• Governance & adoption

• Cost optimization

• Multi-vendor & hybrid environments

We work closely with telecom operators, integrators and enterprise customers across Europe, US and internationally.

Passionate about innovation, partnerships and building long-term value in the evolving UCaaS & CX ecosystem.

Evercom launched in 2021 MoYoBi, a Cloud Suite solution to monitor & manage MS TEAMS.

Microsoft Teams Historical & Realtime Dashboard  solution gives users the option to obtain statistics on auto-attendant / queue / agent performance, such as: answered or missed opportunities, caller experience and promptness in finding a resolution for incoming requests.

MoYoBi provides dedicated statistics and detailed reports to supervise the activity on Call Queues.

MoYoBi delivers specialized reports from the Agent’s perspective to monitor their
performance and asses their efficiency.

Part of MoYoBi’s capabilities is collecting and processing calls, providing call analytics as well as a variety of built-in reports for a quick insight into call cost and call information, enabling chargeback, traffic analysis and cost control.