Exhibitor Booth Staff

Commsverse 2024

Neil Buckley

CEO
Apex BI

Biography

???? Hello, I’m Neil

I’ve spent the past 23 years in the Information & Communication Technology [ICT] sector. For the last 17, I’ve been leading the charge as CEO of Apex BI where we work hard to help our customers spend more time on what’s core to their business, & less time on the things that aren’t. We do this by turning ICT data into stories & by using software to create efficiencies.

???? Professional Snapshot

My experiences over the past two decades have enabled me to create a multi-disciplinary skill set. From consulting & advisory work to managing teams, business partner channels & retail operations, I’ve had constant exposure to a diverse set of technology categories including telecoms, mobile, IoT, PBX, unified communications & various software applications.

My leadership at Apex BI has been instrumental in not only formulating & driving the execution of our strategic objectives, but also in shaping our culture, products & customer-centric business approach.

From our roots & core product Clarity™, a cutting-edge Technology Expense Management Platform, we’ve extended our product set by building complimentary software designed to remove barriers to growth for customers. These include Engage, a transformative Customer Engagement Platform & CodeBricks™, an innovative Low Code Software Development Platform.

More recently, I’ve been spearheading our expansion into new geographies & establishing strategic partnerships to further support & enable our growth.

???? Personal Snapshot

I’m a South African born entrepreneur now living in the UK. Beyond the boardroom, I’m a family man fuelled by my wife & three sons.

I love the energy that comes with running a business in the fluid tech space that has no borders. I’m often sent into overdrive by the excitement of new product ideas, better ways of serving our customers & the potential of new business opportunities & find myself having to self-regulate through rigorous exercise, reading & lately, long walks.

The African bush [despite currently living in the UK] is my haven. For me it’s the most grounding place on earth & a reminder of how raw & simplistic life can be. It’s also a great place where every day tech is not welcome & so I take every single opportunity I can to get barefoot in the bush under the African sun.
I also love watching rugby & keeping active by throwing myself into any form of sport & fitness.

✉️ Invitation

If you’ve read this far, hopefully something has resonated with you. I warmly invite you to connect with me on LinkedIn if you’d like to explore a partnership with Apex BI.

About Clarity by Apex Bi
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With a history spanning more than 17 years in ICT analytics and technology expense management, Apex BI developed Clarity™ for Microsoft Teams in response to the massive uptake of the platform globally.

 

Clarity™ for Microsoft Teamsis designed to turn Microsoft Teams data into powerful business insights and bring control and visibility back to the organisation.

Clarity™ for Microsoft Teams offers two powerful modules. 

Call Analytics designed to improve customer experience, identify lost customer engagement opportunities, enable better resource planning, drive team performance,  optimise costs and more...

Workforce Analytics designed to empower managers with communication, collaboration and engagement insights across the team and organisation. Spot potential burnout trends, analyse peer-to-peer and manager-to-direct-report dynamics, quickly identify isolated team members, track engagement with new hires, deep dive into Microsoft Teams Channel activity and so much more.

With added features such as call quality, network quality and licence reporting, there is no better way to achieve full clarity across Microsoft Teams. 

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