As an Account Executive at Luware, Jack works with organisations navigating business and IT transformation through Microsoft Teams. His focus is on the practical side of what Luware Nimbus can do, finding straightforward ways to use automation and intelligent routing to improve real customer interactions from the first touchpoint.

Luware is a leading provider of customer service solutions that fully integrate into Microsoft Teams. As a Microsoft Gold Partner, Luware is committed to helping organizations maximize their investment in Microsoft technologies.

In close collaboration with Microsoft, we expand their communication platforms to connect employees and customers across all channels. With over 11 years of experience in software development and customer service, we support our clients worldwide to actively shape their customer experiences.

Luware was founded in 2010 and operates from Switzerland, the United Kingdom, Germany, the United States, and Poland serving customers worldwide.