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Data-Driven Decision Making: Leveraging Microsoft Teams Insights to Drive Smart Working Practices and Positively Impact Customer Experience
22nd Jun
9:15am - 9:40am BST
Room D
22 attended
Session Description
Analytics is key to decision making. As Microsoft Teams has become the communications hub for millions of businesses, understanding internal and external Engagement has become critical.
In this session you will learn:
• How different departments within your business can unlock the data that underpins great decision-making
• Which metrics are most in demand, and how they’ve been implemented by businesses like yours
• Why collaboration analytics is a must-have in 2023
Attendees (22)
Peter Owen
Global AV Service Manager at Allen & Overy LLP
Boris Yarutskyy
Cloud Consultant at REED
Karl Pullicino
ICT Executive at Government of Malta
James Fisher
IT&D Tech Advocate at East Sussex County Council
Richard Jones
Commercial Director at Tollring
Malavika Sarisa
Systems Analyst at Uniper
Alex Heer
Digital Workplace Staff Engineer at Allegion
Frantisek Szabados
Desktop Support Administrator at FE Fundinfo
Naji Kanaan
Channel Sales Manager at MSDS
Denise Barbezani
Digital Business Transformation & Strategic Par... at Verto
Paul Tsang
Head of Collaboration Solutions at Redcentric PLC
Stuart Barnes
IT Team Leader - End User Support at FEfundinfo
Wendell Martin
Sales Managers at Landis Technologies.
Michael Koch
Head of Collaboration & Productivity Platform at Takeda
James Lambert
Collab Tech Engineer at Hargreaves Lansdown
Ryan Holmes
Head of Pre Sales Technical at Visavvi
+6 other Attendees