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Data-Driven Decision Making: Leveraging Microsoft Teams Insights to Drive Smart Working Practices and Positively Impact Customer Experience
22nd Jun
9:15am - 9:40am BST
Room D
22 attended
Session Description
Analytics is key to decision making. As Microsoft Teams has become the communications hub for millions of businesses, understanding internal and external Engagement has become critical.
In this session you will learn:
• How different departments within your business can unlock the data that underpins great decision-making
• Which metrics are most in demand, and how they’ve been implemented by businesses like yours
• Why collaboration analytics is a must-have in 2023
Attendees (22)
Kevin Oliver
Senior Analyst at Empowering Cloud
Paul Tsang
Head of Collaboration Solutions at Redcentric PLC
James Fisher
IT&D Tech Advocate at East Sussex County Council
Stuart Barnes
IT Team Leader - End User Support at FEfundinfo
Malavika Sarisa
Systems Analyst at Uniper
Sundararajan Rangarajan
Solution Architect at One Advanced
Richard Jones
Commercial Director at Tollring
James Loveless
Tech Advocate at Surrey County Council
Denise Barbezani
Digital Business Transformation & Strategic Par... at Verto
Frantisek Szabados
Desktop Support Administrator at FE Fundinfo
Christian Meyer
Head of MDW at Uniper
Naji Kanaan
BDM Teams at Nuvias U
Peter Owen
Global AV Service Manager at Allen & Overy LLP
Karl Pullicino
ICT Executive at Government of Malta
Michael Koch
Head of Collaboration & Productivity Platform at Takeda
Ryan Holmes
Head of Pre Sales Technical at Visavvi
+6 other Attendees