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Data-Driven Decision Making: Leveraging Microsoft Teams Insights to Drive Smart Working Practices and Positively Impact Customer Experience
22nd Jun
9:15am - 9:40am BST
Room D
22 attended
Session Description
Analytics is key to decision making. As Microsoft Teams has become the communications hub for millions of businesses, understanding internal and external Engagement has become critical.
In this session you will learn:
• How different departments within your business can unlock the data that underpins great decision-making
• Which metrics are most in demand, and how they’ve been implemented by businesses like yours
• Why collaboration analytics is a must-have in 2023
Attendees (22)
James Lambert
Collab Tech Engineer at Hargreaves Lansdown
Peter Owen
Global AV Service Manager at Allen & Overy LLP
Denise Barbezani
Digital Business Transformation & Strategic Par... at Verto
Christian Meyer
Head of MDW at Uniper
Richard Jones
Commercial Director at Tollring
Naji Kanaan
Channel Sales Manager at MSDS
Sundararajan Rangarajan
Solution Architect at One Advanced
Paul Tsang
Head of Collaboration Solutions at Redcentric PLC
Michael Koch
Head of Collaboration & Productivity Platform at Takeda
Alex Heer
Digital Workplace Staff Engineer at Allegion
James Loveless
Tech Advocate at Surrey County Council
Frantisek Szabados
Desktop Support Administrator at FE Fundinfo
Wendell Martin
Sales Managers at Landis Technologies.
Kevin Oliver
Senior Analyst at Empowering Cloud
Stuart Barnes
IT Team Leader - End User Support at FEfundinfo
James Fisher
IT&D Tech Advocate at East Sussex County Council
+6 other Attendees