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Data-Driven Decision Making: Leveraging Microsoft Teams Insights to Drive Smart Working Practices and Positively Impact Customer Experience
22nd Jun
9:15am - 9:40am BST
Room D
22 attended
Session Description
Analytics is key to decision making. As Microsoft Teams has become the communications hub for millions of businesses, understanding internal and external Engagement has become critical.
In this session you will learn:
• How different departments within your business can unlock the data that underpins great decision-making
• Which metrics are most in demand, and how they’ve been implemented by businesses like yours
• Why collaboration analytics is a must-have in 2023
Attendees (22)

James Loveless
Tech Advocate at Surrey County Council

Ryan Holmes
Head of Pre Sales Technical at Visavvi

Graeme Fish
Channel Account Manager at Resonate UCC

Naji Kanaan
Channel Sales Manager at MSDS

Stuart Barnes
IT Team Leader - End User Support at FEfundinfo

Simon Warren
Collaboration Architect at Resonate

James Fisher
IT&D Tech Advocate at East Sussex County Council

Paul Tsang
Head of Collaboration Solutions at Redcentric PLC

Wendell Martin
Sales Managers at Landis Technologies.

Karl Pullicino
ICT Executive at Government of Malta

Boris Yarutskyy
Cloud Consultant at REED

James Lambert
Collab Tech Engineer at Hargreaves Lansdown

Frantisek Szabados
Desktop Support Administrator at FE Fundinfo

Sundararajan Rangarajan
Solution Architect at One Advanced

Peter Owen
Global AV Service Manager at Allen & Overy LLP

Kevin Oliver
Senior Analyst at Empowering Cloud
+6 other Attendees