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Data-Driven Decision Making: Leveraging Microsoft Teams Insights to Drive Smart Working Practices and Positively Impact Customer Experience
22nd Jun
9:15am - 9:40am BST
Room D
22 attended
Session Description
Analytics is key to decision making. As Microsoft Teams has become the communications hub for millions of businesses, understanding internal and external Engagement has become critical.
In this session you will learn:
• How different departments within your business can unlock the data that underpins great decision-making
• Which metrics are most in demand, and how they’ve been implemented by businesses like yours
• Why collaboration analytics is a must-have in 2023
Attendees (22)
Michael Koch
Head of Collaboration & Productivity Platform at Takeda
Sundararajan Rangarajan
Solution Architect at One Advanced
Alex Heer
Digital Workplace Staff Engineer at Allegion
Frantisek Szabados
Desktop Support Administrator at FE Fundinfo
Graeme Fish
Channel Account Manager at Resonate UCC
Ryan Holmes
Head of Pre Sales Technical at Visavvi
Naji Kanaan
Channel Sales Manager at MSDS
Wendell Martin
Sales Managers at Landis Technologies.
James Fisher
IT&D Tech Advocate at East Sussex County Council
Kevin Oliver
Senior Analyst at Empowering Cloud
Christian Meyer
Head of MDW at Uniper
Boris Yarutskyy
Cloud Consultant at REED
Karl Pullicino
ICT Executive at Government of Malta
Peter Owen
Global AV Service Manager at Allen & Overy LLP
Stuart Barnes
IT Team Leader - End User Support at FEfundinfo
Richard Jones
Commercial Director at Tollring
+6 other Attendees