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Data-Driven Decision Making: Leveraging Microsoft Teams Insights to Drive Smart Working Practices and Positively Impact Customer Experience
22nd Jun
9:15am - 9:40am BST
Room D
22 attended
Session Description
Analytics is key to decision making. As Microsoft Teams has become the communications hub for millions of businesses, understanding internal and external Engagement has become critical.
In this session you will learn:
• How different departments within your business can unlock the data that underpins great decision-making
• Which metrics are most in demand, and how they’ve been implemented by businesses like yours
• Why collaboration analytics is a must-have in 2023
Attendees (22)
Stuart Barnes
IT Team Leader - End User Support at FEfundinfo
Alex Heer
Global Digital Workplace Manager at Allegion
Naji Kanaan
BDM Teams at Nuvias U
Peter Owen
Global AV Service Manager at Allen & Overy LLP
James Lambert
Collab Tech Engineer at Hargreaves Lansdown
Boris Yarutskyy
Cloud Consultant at REED
Paul Tsang
Head of Collaboration Solutions at Redcentric PLC
Karl Pullicino
ICT Executive at Government of Malta
Christian Meyer
Head of MDW at Uniper
Graeme Fish
Channel Account Manager at Resonate UCC
Sundararajan Rangarajan
Solution Architect at One Advanced
Malavika Sarisa
Systems Analyst at Uniper
Michael Koch
Head of Collaboration & Productivity Platform at Takeda
Kevin Oliver
Senior Analyst at Empowering Cloud
Frantisek Szabados
Desktop Support Administrator at FE Fundinfo
Wendell Martin
Sales Manager at Landis Technologies
+6 other Attendees