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Data-Driven Decision Making: Leveraging Microsoft Teams Insights to Drive Smart Working Practices and Positively Impact Customer Experience
22nd Jun
9:15am - 9:40am BST
Room D
22 attended
Session Description
Analytics is key to decision making. As Microsoft Teams has become the communications hub for millions of businesses, understanding internal and external Engagement has become critical.
In this session you will learn:
• How different departments within your business can unlock the data that underpins great decision-making
• Which metrics are most in demand, and how they’ve been implemented by businesses like yours
• Why collaboration analytics is a must-have in 2023
Attendees (22)

James Lambert
Collab Tech Engineer at Hargreaves Lansdown

Richard Jones
Commercial Director at Tollring

Christian Meyer
Head of MDW at Uniper

Ryan Holmes
Head of Pre Sales Technical at Visavvi

Naji Kanaan
BDM Teams at Nuvias U

Alex Heer
Global Digital Workplace Manager at Allegion

Stuart Barnes
IT Team Leader - End User Support at FEfundinfo

Boris Yarutskyy
Cloud Consultant at REED

Michael Koch
Head of Collaboration & Productivity Platform at Takeda

Malavika Sarisa
Systems Analyst at Uniper

Wendell Martin
Sales Managers at Landis Technologies.

Karl Pullicino
ICT Executive at Government of Malta

Peter Owen
Global AV Service Manager at Allen & Overy LLP

Denise Barbezani
Digital Business Transformation & Strategic Par... at Verto

Paul Tsang
Head of Collaboration Solutions at Redcentric PLC

James Loveless
Tech Advocate at Surrey County Council
+6 other Attendees