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Revolutionize Customer Engagement: Unleash the Power of Voice Conversations with Next-Level Chat Bots!

26th Jun 3:45pm - 4:30pm BST Room C
33 attended
In Person
Session Description

Are you excited about the future of chat bots? Brace yourself, because voice is about to take it up a notch! Imagine your customers being able to dial a regular PSTN number and simply have a conversation. Rapid, natural, and hassle-free!

Join Microsoft MVP Tom Morgan to discover the secrets to creating your very own voice-powered bots. And guess what? It's much simpler than you think, thanks to cutting-edge features in Azure Communication Services and Azure OpenAI.

Get ready to dive deep into the world of building a Language Learning Model (LLM) that's uniquely tailored to your data. We'll also explore exciting new capabilities like text-to-speech, speech-to-text and human hand off to Microsoft Teams users. We'll test our bot by all calling the PSTN number together, in the session!

No prior experience with these groundbreaking technologies? No problem! This session is designed for everyone, including non-developers. You'll be amazed by how little code is actually required. Plus, all the code will be on GitHub to jump-start your own project.

Don't let this opportunity slip away. Join us and be part of the voice revolution that will reshape customer interactions. Let's make your bots talk the talk!

Attendees (33)
Phil Cantore
Principal Consultant at Node4
Andrew Chambers
UC Consultant at Ministry of Justice
Kevin Oliver
Senior Analyst at Empowering Cloud
Will Talbot
UC Consultant at 1plex
Tom Morgan
Solution Architect at CloudInteract
Joe Hollingsworth
UC & CX Solutions Consultant at Exponential-e
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Lyndsay Ansell
Community Manager at Empowering.Cloud
Matthew Sheldrick
M365 Product Designer at Kingfisher PLC
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Martin Deer
Voice Architect at BT
David Osborne
Senior M365 Consultant at FSP
Andrew Leatherhland
Pre-sales Architect at Expoential-e
James Taylor
Cloud Delivery Manager at itQED
Linus Cansby
Microsoft MVP at Exobe AB
Simon Coventry
Enterprise Architect at Node4 Ltd
+17 other Attendees