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Revolutionize Customer Engagement: Unleash the Power of Voice Conversations with Next-Level Chat Bots!

26th Jun 3:45pm - 4:30pm BST Room C
33 attended
In Person
Session Description

Are you excited about the future of chat bots? Brace yourself, because voice is about to take it up a notch! Imagine your customers being able to dial a regular PSTN number and simply have a conversation. Rapid, natural, and hassle-free!

Join Microsoft MVP Tom Morgan to discover the secrets to creating your very own voice-powered bots. And guess what? It's much simpler than you think, thanks to cutting-edge features in Azure Communication Services and Azure OpenAI.

Get ready to dive deep into the world of building a Language Learning Model (LLM) that's uniquely tailored to your data. We'll also explore exciting new capabilities like text-to-speech, speech-to-text and human hand off to Microsoft Teams users. We'll test our bot by all calling the PSTN number together, in the session!

No prior experience with these groundbreaking technologies? No problem! This session is designed for everyone, including non-developers. You'll be amazed by how little code is actually required. Plus, all the code will be on GitHub to jump-start your own project.

Don't let this opportunity slip away. Join us and be part of the voice revolution that will reshape customer interactions. Let's make your bots talk the talk!

Attendees (33)
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Edward Muchene
Chief Information Officer at Tarakilishi Enterprises
Akshay John
VP Product Marketing at Dstny
Habib Mankal
Principal Architect at WaveCore IT Inc.
Andrew Chambers
UC Consultant at Ministry of Justice
Phil Griffiths
IT Systems Specalist at University of Birmingham
James Taylor
Cloud Delivery Manager at itQED
Fengxiaoyue Lin
Principal Product Manager at Microsoft
Martin Deer
Voice Architect at BT
Jonathan McKinney
Organizer at Comms vNext
Nigel Box
Product Manager at Focus Group
Michael Brugge
Product manager at ROGER365.io
Satish Upadhyaya
Microsoft 365 Architect at The North IT Consulting Services Inc.
Eric Marsi
Co-Founder & CTO at 8th Layer Technologies
Simon Coventry
Enterprise Architect at Node4 Ltd
Andrew Leatherhland
Pre-sales Architect at Expoential-e
+17 other Attendees