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Revolutionize Customer Engagement: Unleash the Power of Voice Conversations with Next-Level Chat Bots!

26th Jun 3:45pm - 4:30pm BST Room C
33 attended
In Person
Session Description

Are you excited about the future of chat bots? Brace yourself, because voice is about to take it up a notch! Imagine your customers being able to dial a regular PSTN number and simply have a conversation. Rapid, natural, and hassle-free!

Join Microsoft MVP Tom Morgan to discover the secrets to creating your very own voice-powered bots. And guess what? It's much simpler than you think, thanks to cutting-edge features in Azure Communication Services and Azure OpenAI.

Get ready to dive deep into the world of building a Language Learning Model (LLM) that's uniquely tailored to your data. We'll also explore exciting new capabilities like text-to-speech, speech-to-text and human hand off to Microsoft Teams users. We'll test our bot by all calling the PSTN number together, in the session!

No prior experience with these groundbreaking technologies? No problem! This session is designed for everyone, including non-developers. You'll be amazed by how little code is actually required. Plus, all the code will be on GitHub to jump-start your own project.

Don't let this opportunity slip away. Join us and be part of the voice revolution that will reshape customer interactions. Let's make your bots talk the talk!

Attendees (33)
Will Talbot
UC Consultant at 1plex
Pawel Czarnecki
Service Owner at Beiersdorf Shared Services
Simon Coventry
Enterprise Architect at Node4 Ltd
James Taylor
Cloud Delivery Manager at itQED
Andrew Chambers
UC Consultant at Ministry of Justice
Eric Marsi
Founder & CEO at VulTech Solutions
Nils Hertel
Support Engineer at Intellity GmbH
Kevin Richter
MVA at CTS-consultancy
Jonathan McKinney
Organizer at Comms vNext
Joe Hollingsworth
UC & CX Solutions Consultant at Exponential-e
Matthew Sheldrick
Senior Technical Specialist – Office 365 at Kingfisher PLC
Michael Brugge
Product manager at ROGER365.io
Ronald Humbert
Head of IT Operations at DER Touristik Suisse AG
Karoliina Kettukari
Head of Modern Work at OP Financial Group
Martin Gibney
Managing director at COMMS PS LIMITED
Nigel Box
Product Manager at Focus Group
+17 other Attendees
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