This Session has ended
What's New with Dynamics 365 Contact Center
6th May
9:45am - 10:45am MDT
Big Thompson
32 attended
Session Description
Microsoft's dedication to communications technology expands beyond just the bounds of communication and collaboration. Come learn about how Microsoft can also help support end-customer communication with Dynamics 365 Contact Center. Customer service is the leading use case for agentic AI - how can a modern contact center help you reach your goals?
Attendees (32)
Parker Monticello
Systems Admin at University of Colorado, Boulder
Chad McGreanor
CEO / co-founder at Cloud Revolution
Ron Wolfe
VP, Microsoft Practice at AVISPL
Jamie Stark
PRINCIPAL GROUP PRODUCT MGR at Microsoft
Michael Dingman
Computing Specialist at Boulder County Government
Traci Herr
Sr. Escalation Engineer at Microsoft
Jon Sletton
VP of Sales at Phoneware
Joe Kivlin
Director, North America at CC4Teams
Bryce Marra
Network Administration Officer at Ambank Company
Michael LaMontagne
Microsoft MVP at Entergrade
Hans Glauth
Senior UC Engineer at Veralto
Dave Hatz
VP of Machine Intelligence at CTI
David Nguyen
Senior Product Manager - Microsoft eCDN at Microsoft
ALEXANDER IVANOV
PM at Microsoft
Brent Rush
Principle CoPilot Solution Engineer at Microsoft
Matt Landis
Managing Owner at Landis Technologies
+16 other Attendees