This Session has ended
What's New with Dynamics 365 Contact Center
6th May
9:45am - 10:45am MDT
Big Thompson
32 attended
Session Description
Microsoft's dedication to communications technology expands beyond just the bounds of communication and collaboration. Come learn about how Microsoft can also help support end-customer communication with Dynamics 365 Contact Center. Customer service is the leading use case for agentic AI - how can a modern contact center help you reach your goals?
Attendees (32)
Matt Landis
Managing Owner at Landis Technologies
Matt Slaga
Co-Founder at Future Tech Skills / IT4Nonprofit
Bryce Marra
Network Administration Officer at Ambank Company
Kevin Kieller
Partner / Lead Analyst at EnableUC Inc. / BCStrategies
Mark Vogl
Director of Microsoft Engineering at Cerium Networks
Michael LaMontagne
Co-Founder at Entergrade
Parker Monticello
Systems Admin at University of Colorado, Boulder
Michel Ravasio
Director Sales and Country Manager Americas at Imagicle
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
Michael LaMontagne
Microsoft MVP at Entergrade
Sethuraman Kanniyappan
Business Relationship Manager at TekVizion
Joel Keene
Director of Products and Innovation at Continuant
Connie Welsh
Strategic Gen-AI and Modern Work Leader at Microsoft
Preston Thornhill
Enterprise Architect at Insight Enterprises, Inc.
Satish Upadhyaya
Microsoft 365 Architect at The North IT Consulting Services Inc.
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
+16 other Attendees