This Session has ended
What's New with Dynamics 365 Contact Center
6th May
9:45am - 10:45am MDT
Big Thompson
32 attended
Session Description
Microsoft's dedication to communications technology expands beyond just the bounds of communication and collaboration. Come learn about how Microsoft can also help support end-customer communication with Dynamics 365 Contact Center. Customer service is the leading use case for agentic AI - how can a modern contact center help you reach your goals?
Attendees (32)
Joel Keene
Director of Products and Innovation at Continuant
Allen Wat
AI Workforce SE at Microsoft
Michael Dingman
Computing Specialist at Boulder County Government
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
Jon Sletton
VP of Sales at Phoneware
Bryce Marra
Network Administration Officer at Ambank Company
Michael LaMontagne
Co-Founder at Entergrade
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
Matt Landis
Managing Owner at Landis Technologies
Parker Monticello
Systems Admin at University of Colorado, Boulder
Joe Kivlin
Director, North America at CC4Teams
Dave Hatz
VP of Machine Intelligence at CTI
Sethuraman Kanniyappan
Business Relationship Manager at TekVizion
Preston Thornhill
Enterprise Architect at Insight Enterprises, Inc.
ALEXANDER IVANOV
PM at Microsoft
Matt Slaga
Co-Founder at Future Tech Skills / IT4Nonprofit
+16 other Attendees