This Session has ended
What's New with Dynamics 365 Contact Center
6th May
9:45am - 10:45am MDT
Big Thompson
32 attended
Session Description
Microsoft's dedication to communications technology expands beyond just the bounds of communication and collaboration. Come learn about how Microsoft can also help support end-customer communication with Dynamics 365 Contact Center. Customer service is the leading use case for agentic AI - how can a modern contact center help you reach your goals?
View LinkedIn ProfileAttendees (32)
Michael LaMontagne
Microsoft MVP at Entergrade
Michael Dingman
Computing Specialist at Boulder County Government
Kevin Kieller
Partner / Lead Analyst at EnableUC Inc. / BCStrategies
Hans Glauth
Senior UC Engineer at Veralto
Kai Xu
Director - BD Strategic Alliances - NA at Imagicle
Michael LaMontagne
Co-Founder at Entergrade
Preston Thornhill
Enterprise Architect at Insight Enterprises, Inc.
Dave Hatz
VP of Machine Intelligence at CTI
Ron Wolfe
VP, Microsoft Practice at AVISPL
Joel Keene
Director of Products and Innovation at Continuant
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
Connie Welsh
Strategic Gen-AI and Modern Work Leader at Microsoft
Matt Landis
Managing Owner at Landis Technologies
David Nguyen
Senior Product Manager - Microsoft eCDN at Microsoft
KYLE BROWN
Microsoft Solutions Architect at Cerium Networks
Mark Vogl
Director of Microsoft Engineering at Cerium Networks
+16 other Attendees