This Session has ended
What's New with Dynamics 365 Contact Center
6th May
9:45am - 10:45am MDT
Big Thompson
32 attended
Session Description
Microsoft's dedication to communications technology expands beyond just the bounds of communication and collaboration. Come learn about how Microsoft can also help support end-customer communication with Dynamics 365 Contact Center. Customer service is the leading use case for agentic AI - how can a modern contact center help you reach your goals?
View LinkedIn ProfileAttendees (32)
David Nguyen
Senior Product Manager - Microsoft eCDN at Microsoft
Traci Herr
Sr. Escalation Engineer at Microsoft
Matt Landis
Managing Owner at Landis Technologies
ALEXANDER IVANOV
PM at Microsoft
Heidi Elmore
Agentic Contact Center PMM Lead at Microsoft
Brian Hall
UC Sales Architect at Continuant
Jon Sletton
VP of Sales at Phoneware
Brent Rush
Principle CoPilot Solution Engineer at Microsoft
Chad McGreanor
CEO / co-founder at Cloud Revolution
Michael Dingman
Computing Specialist at Boulder County Government
Michael LaMontagne
Microsoft MVP at Entergrade
KYLE BROWN
Microsoft Solutions Architect at Cerium Networks
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL
Joel Keene
Director of Products and Innovation at Continuant
Joe Kivlin
Director, North America at CC4Teams
Preston Thornhill
Enterprise Architect at Insight Enterprises, Inc.
+16 other Attendees