Heidi Elmore
Agentic Contact Center PMM Lead
Microsoft
Speaker's Sessions
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Distinguished Architect at Zoom -
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Ballroom C
Hybrid
Opening Ceremony
5th May
8:00am - 9:30am MDT
This year, during the opening ceremony, Comms vNext will have a panel discussion around Collaboration and Artificial Intelligence topics. We have invited four diverse panelists that will give their perspectives around these topics and look forward to their thoug...
This year, during the opening ceremony, Comms vNext will have a panel discussion around Collabora...
238 attended
Opening Ceremony
5th May
8:00am - 9:30am MDT
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Agentic Contact Center PMM Lead at Microsoft
Big Thompson
In Person
What's New with Dynamics 365 Contact Center
6th May
9:45am - 10:45am MDT
Microsoft's dedication to communications technology expands beyond just the bounds of communication and collaboration. Come learn about how Microsoft can also help support end-customer communication with Dynamics 365 Contact Center. Customer service is the leadi...
Microsoft's dedication to communications technology expands beyond just the bounds of communicati...
32 attended
What's New with Dynamics 365 Contact Center
6th May
9:45am - 10:45am MDT
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