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Comms vNext 2026

Heidi Elmore

Agentic Contact Center PMM Lead
Microsoft

Speaker's Sessions
Ballroom C Hybrid

Opening Ceremony

5th May 8:00am - 9:30am MDT

This year, during the opening ceremony, Comms vNext will have a panel discussion around Collaboration and Artificial Intelligence topics. We have invited four diverse panelists that will give their perspectives around these topics and look forward to their thoug...

This year, during the opening ceremony, Comms vNext will have a panel discussion around Collabora...

238 attended

Opening Ceremony

5th May 8:00am - 9:30am MDT
Big Thompson In Person

What's New with Dynamics 365 Contact Center

6th May 9:45am - 10:45am MDT

Microsoft's dedication to communications technology expands beyond just the bounds of communication and collaboration. Come learn about how Microsoft can also help support end-customer communication with Dynamics 365 Contact Center. Customer service is the leadi...

Microsoft's dedication to communications technology expands beyond just the bounds of communicati...

32 attended

What's New with Dynamics 365 Contact Center

6th May 9:45am - 10:45am MDT
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