Torren Manson
Biography
I'm a Solutions Architect working with Teams voice, Copilot, as well as all of the supporting bits from M365, Azure, and third parties. As a consultant, my role is to help organizations sort through the available options and make choices that work for them. I've been a Microsoft MVP since 2017. I blog useful things at blog.bumpinthe.net. I live in Kamloops, British Columbia, Canada.
Speaker's Sessions
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Solutions Architect at Cloud Revolution
Microsoft Teams Mainline Attendant - Not Your Father's Auto Attendant
Since late 2024, call queues have been receiving new features and functionality. Now, it's time for the auto attendant to be shown a little love.Mainline Attendant is Microsoft Teams AI-powered auto attendant. Through conversation, it screens calls, answers ques...
Since late 2024, call queues have been receiving new features and functionality. Now, it's time f...
Microsoft Teams Mainline Attendant - Not Your Father's Auto Attendant
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Solutions Architect at Cloud Revolution
Call (and Video) Quality Issues and Where to Find Them and Fix Them
Teams has a number of tools that can help an admin sort out call quality issues, and proactively keep an eye on things. In this session, I'll take you on a tour of my favorite tools for dealing with these issues, discuss what issues each of them can address, and...
Teams has a number of tools that can help an admin sort out call quality issues, and proactively ...
Call (and Video) Quality Issues and Where to Find Them and Fix Them
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