Breakfast

Opening Ceremony

Exhibit Hall Open

eCDN in Microsoft Teams: From Bottlenecks to Breakthroughs

Does your organization host large-scale events in Teams and worry about the impact on your corporate network? In this session, we’ll explore how the Enterprise Content Delivery Network (eCDN) built into Microsoft Teams helps you scale video distribution effici...

Does your organization host large-scale events in Teams and worry about the impact on your corpor...

Modernizing Healthcare Communication: Technology Shifts with Microsoft Teams

Healthcare transformation isn’t just about technology—it’s about results. Many healthcare organizations are now faced with the next steps in their technology journey as the delivery of cloud-first services have become sustainably reliable at the same time ...

Healthcare transformation isn’t just about technology—it’s about results. Many healthcare o...

Teams In the Architecture, Balancing Collaboration, Governance, and AI

Microsoft Teams is now an essential part of modern collaboration, seamlessly integrated with SharePoint and the broader Microsoft 365 ecosystem. This integration brings challenges for Information Architecture (duplication, governance, security) that organization...

Microsoft Teams is now an essential part of modern collaboration, seamlessly integrated with Shar...

The New Era of Space and How Data Drives Decisions

We are no longer in the era of just meeting rooms.  Our environments have changed from four walls to collaboration spaces and workspaces.  Any place can have a meeting at any time.  In this session, we will be exploring how new technology has changed the data...

We are no longer in the era of just meeting rooms.  Our environments have changed from four wall...

The Teams User Group - The In-Person Event You Are Missing.....

Many of you may be aware of the Teams User Group, for those of you that are not, this session is for you. Come hear from the 2026 leadership of the Teams User Group and how each of you can contribute to the success of the Teams User Group in 2026. Together lets ...

Many of you may be aware of the Teams User Group, for those of you that are not, this session is ...

AI-Powered Customer Engagement Solutions Leveraging the Unified Microsoft Platform

Discover how Microsoft’s Unified AI Platform connects every customer engagement touchpoint—from frontline and branch employees to sales teams, departmental users, and contact center agents. We’ll show how Teams Phone, call queues, and certified contact cen...

Discover how Microsoft’s Unified AI Platform connects every customer engagement touchpoint—fr...

E911 for Hybrid Work: Automating Emergency Calling Compliance in Teams

Emergency calling in hybrid work environments is complex and requires accurate user location data, correct routing to public safety answering points (PSAPs), and timely notifications to on-site security teams. This session explains how to meet emergency calling ...

Emergency calling in hybrid work environments is complex and requires accurate user location data...

Mastering Prompt Engineering with Microsoft 365 Copilot: Elevate Your Daily Productivity

Unlock the full potential of Microsoft 365 Copilot by mastering the art of prompt engineering. In this session, you will learn how to effectively communicate with Microsoft 365 Copilot to streamline and automate your daily productivity tasks within Microsoft 365...

Unlock the full potential of Microsoft 365 Copilot by mastering the art of prompt engineering. In...

Queues App - What We Know and What's Still "Missing"

Microsoft still has a robust certification and third-party ecosystem for Contact Center solutions, but what about the native functionality within Microsoft Teams?Now that Queues App has become GA and been out for a while Microsoft continues to enhance its Voice ...

Microsoft still has a robust certification and third-party ecosystem for Contact Center solutions...

What's New in Teams Rooms

This is shaping up to be a big year in the MTR world. Improvements in voice and face registration, Miracast, password-less accounts, and more. What is the latest hotness, what is on the roadmap, and what does it mean to companies invested in the MTR lifestyle?Th...

This is shaping up to be a big year in the MTR world. Improvements in voice and face registration...

Lunch

Beyond Basic Calling: Advanced Teams Phone Capabilities You Should Be Using

Microsoft Teams Phone is widely adopted for its core capabilities, but many organizations overlook powerful features that can elevate their voice strategy. These advanced features can improve user experience, administration, and end customer experience.This sess...

Microsoft Teams Phone is widely adopted for its core capabilities, but many organizations overloo...

Call (and Video) Quality Issues and Where to Find Them and Fix Them

Teams has a number of tools that can help an admin sort out call quality issues, and proactively keep an eye on things. In this session, I'll take you on a tour of my favorite tools for dealing with these issues, discuss what issues each of them can address, and...

Teams has a number of tools that can help an admin sort out call quality issues, and proactively ...

Inside the Hacker’s Playbook: Exploiting Microsoft Teams (and How to Stop Them)

Scott, Kevin and Scott Rendell will step into the attacker’s shoes and uncover the hidden risks lurking in the Microsoft Teams environment. In this hands-on workshop, we’ll simulate real-world attack scenarios that target Teams, including phishing through ch...

Scott, Kevin and Scott Rendell will step into the attacker’s shoes and uncover the hidden risks...

Teams Rooms and Security

New Security options and changes with Teams Rooms.   Discussion topics around what's new with Conditional Access and Teams Devices, MFA, Sign-in flow, Device Registration and Autopilot.

New Security options and changes with Teams Rooms.   Discussion topics around what's new with Co...

Your “Workflows” So Why Doesn’t Your “Call flow”? Let's Go Deep Into Voice AI & Automation

In this session we dive into the world of Voice AI and Microsoft Power Automate with focus on how you can leverage AI with Power Automate to streamline your Teams Phone and Teams collaboration workflows. We will host a "workshop session" where we show how to bui...

In this session we dive into the world of Voice AI and Microsoft Power Automate with focus on how...

Challenge: MS Teams + Power Platform for single tenant application lifecycle environments?

This session examines the possibilities of leveraging a Microsoft Team and its private channel capabilities to provided segmented environments in support of Power Platform solutions with a SharePoint integrated backend functionality (lists, libraries, automation...

This session examines the possibilities of leveraging a Microsoft Team and its private channel ca...