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Comms vNext 2026

Zach Bennett

Principal Architect & Teams MVP ❤️
LoopUp

Biography

I have been immersed in the world of Microsoft technologies since graduating from university 8 years ago, with a special focus on Voice technologies. Throughout my career, I have found joy in sharing my expertise and knowledge with others. Teaching has always been a passion of mine, and I am eager to expand my reach and connect with a broader technical community through engaging talks and presentations.

Currently, I am a Microsoft Teams MVP and Principal Architect at LoopUp, a leading Cloud Telephony provider. At LoopUp, we specialise in offering PSTN solutions built around Microsoft Teams and are proud participants in the Operator Connect program. In my day-to-day role, I work closely with global organisations, assisting them in transitioning from their outdated PBX systems to Microsoft Teams Phone. Leveraging Operator Connect or Direct Routing via the LoopUp Cloud Telephony Platform, I help these organisations seamlessly migrate and unlock the full potential of Microsoft Teams for their communication needs

Speaker's Sessions
  • Avatar Image
    Principal Architect & Teams MVP ❤️ at LoopUp
Telluride B In Person

Queues App - What We Know and What's Still "Missing"

5th May 11:00am - 12:00pm MDT

Microsoft still has a robust certification and third-party ecosystem for Contact Center solutions, but what about the native functionality within Microsoft Teams?Now that Queues App has become GA and been out for a while Microsoft continues to enhance its Voice ...

Microsoft still has a robust certification and third-party ecosystem for Contact Center solutions...

0 attending
  • Avatar Image
    Principal Architect & Teams MVP ❤️ at LoopUp
Clear Creek In Person

Beyond Basic Calling: Advanced Teams Phone Capabilities You Should Be Using

5th May 1:00pm - 2:00pm MDT

Microsoft Teams Phone is widely adopted for its core capabilities, but many organizations overlook powerful features that can elevate their voice strategy. These advanced features can improve user experience, administration, and end customer experience.This sess...

Microsoft Teams Phone is widely adopted for its core capabilities, but many organizations overloo...

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