Siunie Sutjahjo is a Principal Product Manager Lead at Microsoft focusing in real-time communications and AI-driven supportability and debuggability. She team focuses on tenant admin supportability across the M365, Teams, CloudPC and Copilot IT admin journey—from setup and monitoring to troubleshooting and continuous optimization—helping admins detect issues earlier, simplify root cause analysis, and resolve problems faster. Siunie works closely with customers and engineering teams to reduce issue resolution time, improve service reliability, and deliver meaningful product insights that directly enhance end-user experiences in Microsoft 365.