Your Microsoft Teams Rollout Isn't Finished Yet

Put your hand up if your organisation has rolled out Microsoft Teams. Now keep it up if that rollout reached every nurse, warehouse operative, factory worker, and shop floor associate in the building.

Most hands go down. And most people — whether you deliver these deployments or live inside them — already know why.

Frontline workers account for approximately 2 billion people worldwide and close to 7 million UK jobs in healthcare, manufacturing, logistics, and retail alone. Their employers have invested heavily in Microsoft Teams. Almost none of those deployments have reached the people doing the most critical, safety-sensitive work. The result is a communications gap that creates real safety risk, measurable regulatory exposure, and a significant shortfall in the return on investment already made.

In this session we'll be honest about why standard Teams deployments fail in frontline environments — the noise, the coverage gaps, the resilience problem, the devices that weren't designed for a 12-hour shift or a hospital disinfection protocol. We'll look at what the regulatory landscape now demands, including Martyn's Law from Spring 2027, NHS DTAC requirements, and HSE lone-worker obligations that apply today. And we'll show how purpose-built DECT technology — certified natively with Microsoft Teams via the SIP Gateway — closes the gap without replacing the investment already made.

Whether you're responsible for rolling these solutions out or responsible for the workers they're supposed to reach, this session is about the 80% that most Teams deployments left behind — and what it takes to finally get there.