Wordwatch
About Wordwatch
Wordwatch unifies regulated communications from live and legacy sources on one platform. For Teams-first environments, that means certified Teams capture sitting alongside historic voice and digital comms in a single defensible archive, in original format, with chain of custody.
It also means IT can finally retire end-of-support recorders. We free the data from NICE, Verint, Red Box and others without losing record authenticity, so legacy systems can be decommissioned securely. No more data migrations. No vendor lock-in. Backed by 146 years of combined expertise.
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Head of Product at Wordwatch
Teams is now your contact centre voice platform. What happens to the years of recordings sitting behind it?
Microsoft Teams has become the voice platform in most environments. Teams Phone is in production. Copilot is being piloted. And somewhere in the data centre, three generations of voice recorders are still running, because nobody wants to be the person who signed...
Microsoft Teams has become the voice platform in most environments. Teams Phone is in production....
Teams is now your contact centre voice platform. What happens to the years of recordings sitting behind it?
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We can help with...
- Microsoft Teams Recording
- Compliance Archiving
- Legacy Recorder Decommissioning
- Voice Recording
- Communications Capture
- Off-Channel Communications
- Communications Governance
- Transcription
- CDR Reconciliation