We simplify customer contact

CC4Teams is an omni-channel Customer Contact Enablement platform designed to empower you. CC4Teams reduces friction, allowing you to focus on what truly matters—delivering exceptional customer experiences.

One of the biggest frustrations among customers is being put on hold only to be connected incorrectly. CC4Teams ensures seamless Customer Contact across Voice, Email, WhatsApp, and Web Chat, maintaining consistency and continuity. Our powerful engine routes all conversations for a unified experience.

 CC4Teams simplifies customer engagement, reduces friction, and makes interactions easy. 

Join us in our journey to transform the future of customer contact, setting new standards for excellence in customer experience and creating a world where friction-free customer contact is not just a goal but a reality.

CC4Teams is a powerful, cloud-based customer contact enablement solution that enhances customer engagement. With its easy-to-use interface and advanced functionality, CC4Teams empowers teams to deliver personalized and effective interactions.

Our solution features real-time and historical Power BI reporting for valuable insights and seamless integrations across various channels—voice, email, chat, and social media. As a Microsoft-certified platform leveraging Azure Cognitive Services, CC4Teams ensures a unified and consistent customer experience.

CC4Teams streamlines workflows and reduces wait times by connecting customers with the best-suited agents by utilizing cutting-edge conversational IVR technology and speech-to-text capabilities. This not only boosts service efficiency but also enhances customer satisfaction.

With CC4Teams, you can optimize resources, improve operational efficiency, and focus on delivering exceptional experiences. Trusted by industry leaders, CC4Teams is an innovative solution designed to meet the evolving needs of modern customer contact centers. Transform your customer experience today.