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ContactCenter4All

About ContactCenter4All

CC4Teams is a powerful, cloud-based customer contact enablement solution that enhances customer engagement. With its easy-to-use interface and advanced functionality, CC4Teams empowers teams to deliver personalized and effective interactions.

Our solution features real-time and historical Power BI reporting for valuable insights and seamless integrations across various channels—voice, email, chat, and social media. As a Microsoft-certified platform leveraging Azure Cognitive Services, CC4Teams ensures a unified and consistent customer experience.

CC4Teams streamlines workflows and reduces wait times by connecting customers with the best-suited agents by utilizing cutting-edge conversational IVR technology and speech-to-text capabilities. This not only boosts service efficiency but also enhances customer satisfaction.

With CC4Teams, you can optimize resources, improve operational efficiency, and focus on delivering exceptional experiences. Trusted by industry leaders, CC4Teams is an innovative solution designed to meet the evolving needs of modern customer contact centers. Transform your customer experience today.

Sponsored Sessions
Expo 1 In Person

Is your Contact Centre stuck in the stone age?

18th Jun 10:20am - 10:45am BST

Is your Contact Centre stuck in the stone age?Right now, your customers are reaching out through Voice, Email, WhatsApp, Web Chat, and Socials. But are they getting a seamless, consistent experience, or are they stuck waiting due to disconnected systems?With CC4...

Is your Contact Centre stuck in the stone age?Right now, your customers are reaching out through ...

2 attending

Is your Contact Centre stuck in the stone age?

18th Jun 10:20am - 10:45am BST
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We can help with...
  • Microsoft Teams
  • Contact Center
  • Omni-Channel
  • Customer Contact
Booth Staff
Willeke Hellenthal
Marketing Manager at ContactCenter4ALL
Daniel Horgan
Senior Partner Director at CONTACTCENTER4ALL