Keynote - Exploring AI Assisted Collaboration Within The Workplace

Where would a Microsoft conference be without focus on AI? :-)

Our keynote this year will be split into 3 segments to bring you up to speed with what is happening within the UC market, how businesess and the industry are enriching their collaboration and customer engagement with the introduction of AI.

Microsoft’s Communications Momentum: Is this just the start?… - 09:30am - 09:40am

We are delighted to welcome Patrick Watson, Head of Research at the Cavell Group. Cavell have been the industry go to analyst firm in telecoms and technology market for years. Their deep understanding of the UC ecosystem make them the people to talk to if you want to know what is happening in the world of UC. 

Microsoft Teams Phone is now one of the world’s most popular cloud PBX platforms, but can this growth continue and what has been behind its success? Cavell’s Head of Research takes you through data from some of their latest market research studies. 

Cavell will share their forecasts for Microsoft Teams telephony growth and explore key areas of opporutnity across segments, verticals, and geographies. As well as the forecasts, this session will also explore business research data which highlights some of the key drivers behind Microsoft’s success in the space, including compelling commercials, AI-enhancement, and leveraging its brand.

Microsoft Copilot What Are Businesses Using It For? - Panel Discussion - 09:45am - 10:00am

Copilot!, Copilot, Copilot! AI has hit the mainstream and everyone who has a software solution now has sprinkles of AI in their product. AI certainly feels like the next technology revolution, but beneath the hype are we really ready to adopt it into our working lives? Is it really benefitting people in the real world today? Is $30 per user per month justifiable for Copilot?

These are all common questions we want answering. 

We invite experts from the industry and early adopter customers onto our panel discussion that centers around what you can use Copilot and AI for today that can make a real impact to your productivity and customer service and where adopting AI can take us in our B2B and B2C collaboration.

Host: Tom Arbuthnot - Co-Founder of Empowering.Cloud and MVP

• Anthony Woodruff - Microsoft
• Anna Tait - Workplace Advisory Director at Avanade
• Louise Brown - Digital Workplace Manager at Heathrow Airport
• Ally Ward - M365 Product and Platform Manager - Norton Rose Fulbright
• Paul Cornish - UC Architect - Merlin Entertainment Ltd

Getting The Most Out Of Your Meetings and Meeting Spaces - Panel Panel Discussion - 10:05am - 10:25am

Teams meetings and meeting devices are evolving as customers look to enable their collaboration spaces in their offices to support hybrid working. We don't know about you, but we get bamboozled by the amount of device choice and meeting experiences on offer using Teams and certified devices. 

In this panel session we talk with customers about how they are enabling their collaboration spaces for Teams meetings, what devices they are using, from BYOD, to MTRfW, to MTRfA, and how they are empowering their workforce to get the most out of their meeting experiences in the hybrid office.

Host: Randy Chapman - Organizer of Commsverse, MVP, and all round expert on Teams meetings

1. Damian Lewis - British Standards Institution (BSI) 
2. Mark Licinio - BP
3. Ian White - Surrey County Council

Closing Comments - 10:25am - 10:30am

Finally we will close out with a few words from our organizers and a very special presentation for someone very important and influential.