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Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
17 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
Attendees (17)

James Milligan
Collab architect at EOS ITS

Tomasz Dubicki
Platform Architect at KNAUF

Pedro Castillo
Vice President at Axiom Equity

Joel Heasman
Strategic Client Manager at Aura

Stuart Stephenson
Technical Architect at Easyjet

Kevin Richter
MVA at CTS-consultancy

Jonathan Blaise
Service Support Specialist at Yorktel/BAE

Kevin Coates
Unified Communications Consultant at HybrIT Services

Alex Penfound
Global Sales Director at PingCo

Romy Seifert
Customer Success Manager at Luware

jonathan bassien
Head of Enterprise Customer Success at Luware

Martin Andrews
UC Service Delivery Consultant at CPS Ltd

Daniel Sierzant
Manager IT Platform Communication & Messaging at Knauf

Mark Stromeier
Product Manager at Gamma Communications

Shaun Sumner
Technical Director at Radius

Susie Prince
Cloud Analyst at Reed Managed Services
+1 other Attendees