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Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
23 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
View LinkedIn ProfileAttendees (23)
Martin Andrews
UC Service Delivery Consultant at CPS Ltd
Patrick Scherbeijn
CRO at ROGER365.io
Yang Liu
Technology Consulting Manager at EY
Melanie Gray
Business Development Executive at Verint
Kevin Richter
MVA at CTS-consultancy
Stuart Stephenson
Technical Architect at Easyjet
Kevin Coates
Unified Communications Consultant at HybrIT Services
James Milligan
UC Solutions Architect at EOS ITS
Pedro Castillo
Vice President at Axiom Equity
Tomasz Dubicki
Senior Platform Architect at KNAUF
Mark Stromeier
Product Manager at Gamma Communications
jonathan bassien
Head of Enterprise Customer Success at Luware
Olly Henshall
Account Manager at Kascade
Susie Prince
Cloud Analyst at Reed Managed Services
Andrea Pezzali
Teams Voice Architect at Com.Tel SpA
Alex Penfound
Global Sales Director at PingCo
+7 other Attendees