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Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
23 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
View LinkedIn ProfileAttendees (23)
James Cadman
Chief Customer Officer at Luware
Mark Stromeier
Product Manager at Gamma Communications
Romy Seifert
Customer Success Manager at Luware
Olly Henshall
Account Manager at Kascade
Pedro Castillo
Vice President at Axiom Equity
Joel Heasman
Global Strategic Client Manager at Aura
Damian Lewis
Digital Workplace Specialist at British Standards Institution
Andrea Pezzali
Teams Voice Architect at Com.Tel SpA
Alex Penfound
Global Sales Director at PingCo
Jonathan Blaise
Service Support Specialist at Yorktel/BAE
Daniel Sierzant
Manager IT Platform Communication & Messaging at Knauf
Patrick Scherbeijn
CRO at ROGER365.io
Yang Liu
Technology Consulting Manager at EY
Kevin Richter
MVA at CTS-consultancy
Susie Prince
Cloud Analyst at Reed Managed Services
Tomasz Dubicki
Senior Platform Architect at KNAUF
+7 other Attendees