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Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
23 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
View LinkedIn ProfileAttendees (23)
Alex Penfound
Global Sales Director at PingCo
Kevin Richter
MVA at CTS-consultancy
Daniel Sierzant
Manager IT Platform Communication & Messaging at Knauf
Susie Prince
Cloud Analyst at Reed Managed Services
Andrea Pezzali
Teams Voice Architect at Com.Tel SpA
jonathan bassien
Head of Enterprise Customer Success at Luware
James Milligan
Collab architect at EOS ITS
Joel Heasman
Strategic Client Manager at Aura
Martin Andrews
UC Service Delivery Consultant at CPS Ltd
Damian Lewis
Digital Workplace Specialist at British Standards Institution
Patrick Scherbeijn
CRO at ROGER365.io
Yang Liu
Technology Consulting Manager at EY
Romy Seifert
Customer Success Manager at Luware
Mark Stromeier
Product Manager at Gamma Communications
Melanie Gray
Business Development Executive at Verint
Shaun Sumner
Technical Director at Radius
+7 other Attendees