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Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
23 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
View LinkedIn ProfileAttendees (23)
Tomasz Dubicki
Senior Platform Architect at KNAUF
Damian Lewis
Digital Workplace Specialist at British Standards Institution
James Cadman
Chief Customer Officer at Luware
James Milligan
UC Solutions Architect at EOS ITS
Melanie Gray
Business Development Executive at Verint
Andrea Pezzali
Teams Voice Architect at Com.Tel SpA
jonathan bassien
Head of Enterprise Customer Success at Luware
Patrick Scherbeijn
CRO at ROGER365.io
Kevin Richter
MVA at CTS-consultancy
Alex Penfound
Global Sales Director at PingCo
Pedro Castillo
Vice President at Axiom Equity
Olly Henshall
Account Manager at Kascade
Jonathan Blaise
Service Support Specialist at Yorktel/BAE
Daniel Sierzant
Manager IT Platform Communication & Messaging at Knauf
Joel Heasman
Global Strategic Client Manager at Aura
Yang Liu
Technology Consulting Manager at EY
+7 other Attendees