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Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
23 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
View LinkedIn ProfileAttendees (23)
Pedro Castillo
Vice President at Axiom Equity
Damian Lewis
Digital Workplace Specialist at British Standards Institution
jonathan bassien
Head of Enterprise Customer Success at Luware
James Cadman
Chief Customer Officer at Luware
Stuart Stephenson
Technical Architect at Easyjet
Shaun Sumner
Technical Director at Radius
Yang Liu
Technology Consulting Manager at EY
Olly Henshall
Account Manager at Kascade
Romy Seifert
Customer Success Manager at Luware
Daniel Sierzant
Manager IT Platform Communication & Messaging at Knauf
Tomasz Dubicki
Senior Platform Architect at KNAUF
Alex Penfound
Global Sales Director at PingCo
Kevin Richter
MVA at CTS-consultancy
Mark Stromeier
Product Manager at Gamma Communications
Susie Prince
Cloud Analyst at Reed Managed Services
Kevin Coates
Unified Communications Consultant at HybrIT Services
+7 other Attendees