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Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
23 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
View LinkedIn ProfileAttendees (23)
Jonathan Blaise
Service Support Specialist at Yorktel/BAE
Shaun Sumner
Technical Director at Radius
Kevin Richter
MVA at CTS-consultancy
Joel Heasman
Global Strategic Client Manager at Aura
Pedro Castillo
Vice President at Axiom Equity
Alex Penfound
Global Sales Director at PingCo
Damian Lewis
Digital Workplace Specialist at British Standards Institution
Daniel Sierzant
Manager IT Platform Communication & Messaging at Knauf
jonathan bassien
Head of Enterprise Customer Success at Luware
James Cadman
Chief Customer Officer at Luware
Kevin Coates
Unified Communications Consultant at HybrIT Services
Romy Seifert
Customer Success Manager at Luware
Tomasz Dubicki
Senior Platform Architect at KNAUF
Mark Stromeier
Product Manager at Gamma Communications
Olly Henshall
Account Manager at Kascade
James Milligan
UC Solutions Architect at EOS ITS
+7 other Attendees