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Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
23 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
View LinkedIn ProfileAttendees (23)
James Cadman
Chief Customer Officer at Luware
Pedro Castillo
Vice President at Axiom Equity
Romy Seifert
Customer Success Manager at Luware
Stuart Stephenson
Technical Architect at Easyjet
Martin Andrews
UC Service Delivery Consultant at CPS Ltd
Tomasz Dubicki
Senior Platform Architect at KNAUF
Jonathan Blaise
Service Support Specialist at Yorktel/BAE
Alex Penfound
Global Sales Director at PingCo
Daniel Sierzant
Manager IT Platform Communication & Messaging at Knauf
James Milligan
UC Solutions Architect at EOS ITS
jonathan bassien
Head of Enterprise Customer Success at Luware
Yang Liu
Technology Consulting Manager at EY
Shaun Sumner
Technical Director at Radius
Damian Lewis
Digital Workplace Specialist at British Standards Institution
Patrick Scherbeijn
CRO at ROGER365.io
Andrea Pezzali
Teams Voice Architect at Com.Tel SpA
+7 other Attendees