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Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
23 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
View LinkedIn ProfileAttendees (23)
Alex Penfound
Global Sales Director at PingCo
Joel Heasman
Global Strategic Client Manager at Aura
James Cadman
Chief Customer Officer at Luware
Tomasz Dubicki
Senior Platform Architect at KNAUF
Kevin Richter
MVA at CTS-consultancy
Pedro Castillo
Vice President at Axiom Equity
Martin Andrews
UC Service Delivery Consultant at CPS Ltd
Daniel Sierzant
Manager IT Platform Communication & Messaging at Knauf
Kevin Coates
Unified Communications Consultant at HybrIT Services
jonathan bassien
Head of Enterprise Customer Success at Luware
Susie Prince
Cloud Analyst at Reed Managed Services
Jonathan Blaise
Service Support Specialist at Yorktel/BAE
Shaun Sumner
Technical Director at Radius
Romy Seifert
Customer Success Manager at Luware
Stuart Stephenson
Technical Architect at Easyjet
Olly Henshall
Account Manager at Kascade
+7 other Attendees