This Session has ended
Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
17 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
Attendees (17)

Shaun Sumner
Technical Director at Radius

Stuart Stephenson
Technical Architect at Easyjet

Susie Prince
Cloud Analyst at Reed Managed Services

Alex Penfound
Global Sales Director at PingCo

Andrea Pezzali
Teams Voice Architect at Com.Tel SpA

Kevin Richter
MVA at CTS-consultancy

Daniel Sierzant
Manager IT Platform Communication & Messaging at Knauf

Tomasz Dubicki
Platform Architect at KNAUF

Joel Heasman
Strategic Client Manager at Aura

Romy Seifert
Customer Success Manager at Luware

Pedro Castillo
Vice President at Axiom Equity

James Milligan
Collab architect at EOS ITS

Martin Andrews
UC Service Delivery Consultant at CPS Ltd

Mark Stromeier
Product Manager at Gamma Communications

Jonathan Blaise
Service Support Specialist at Yorktel/BAE

jonathan bassien
Head of Enterprise Customer Success at Luware
+1 other Attendees