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Leading the Future of Customer Service: Lessons from the Frontlines
18th Jun
2:35pm - 3:00pm BST
Expo 2
23 attended
Session Description
Join Luware's very own Chief Customer Officer, James Cadman to learn how a leading contact center company like Luware tackles our customer's needs.
Hint: People drive excellence, not just KPIs!
View LinkedIn ProfileAttendees (23)
Stuart Stephenson
Technical Architect at Easyjet
Mark Stromeier
Product Manager at Gamma Communications
Melanie Gray
Business Development Executive at Verint
Shaun Sumner
Technical Director at Radius
Daniel Sierzant
Manager IT Platform Communication & Messaging at Knauf
jonathan bassien
Head of Enterprise Customer Success at Luware
Andrea Pezzali
Teams Voice Architect at Com.Tel SpA
Kevin Coates
Unified Communications Consultant at HybrIT Services
Joel Heasman
Strategic Client Manager at Aura
James Cadman
Chief Customer Officer at Luware
Patrick Scherbeijn
CRO at ROGER365.io
Jonathan Blaise
Service Support Specialist at Yorktel/BAE
Pedro Castillo
Vice President at Axiom Equity
Martin Andrews
UC Service Delivery Consultant at CPS Ltd
James Milligan
Collab architect at EOS ITS
Tomasz Dubicki
Platform Architect at KNAUF
+7 other Attendees