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True Use Case: What We Did Wrong Rolling Out Copilot and How to Do It Better
19th Jun
11:45am - 12:10pm BST
Audiocodes
25 attended
Session Description
Rolling out M365 Copilot to an organization can be a game-changer, but it comes with its own set of challenges. In this session, we'll share our experiences and lessons learned from our own rollout of Copilot. From common pitfalls to avoid, to the best practices that can make the transition smoother (and cost-optimized), this session aims to equip you with practical insights to ensure a successful implementation.
We'll cover important steps such as user training, change management, and aligning Copilot features with business needs. You'll also hear about the unexpected hurdles we faced and how we overcame them, providing you with a comprehensive guide to deploying Copilot effectively in your organization.
Key Takeaways:
- Common mistakes to avoid when rolling out Copilot
- Best practices for user training and change management
- Aligning Copilot with business objectives
- Real-world challenges and solutions for a smooth deployment
Attendees (25)

Chris Sparrow
Microsoft 365 Platform Manager at Care Quality Commission

Mark Licinio
Service Owner at bp

Jacco van de Bovenkamp
Global Voice Architect at Momentum EMEA

Rajen Jani
Digital Workplace Engineer at The Institute of Cancer Research

Jan Verboven
UC Workplace Consultant at Proximus NXT

John Withers
M365 Technical Specialist at Specsavers

Alexander Dixon
Head of Technology at Alight Media

Dave Foster
Platform Architect at Anglian Water Services

Paul Vaillant
Co-founder at Entergrade Solutions

Chris Anderson
Microsoft 365 SME at Vestas Wind Systems A/S

Phil Lunn
Founder and CEO at Plator Ltd

Chijioke Paul
Modern Workplace Architect at BCN Group Ltd

Alice Devereux
Tech Advocate at Surrey County Council

Aris Papadakis
Digital Workplace Engineer at The Institute of Cancer Research

Palle Nielsen
System Administrator at University of Southern Denmark

Carolyn Hill
Digital Training Lead at The Inform Team
+9 other Attendees