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How AI is transforming the Customer & Employee Experience in Microsoft Teams

18th Jun 9:15am - 10:00am BST Audiocodes
452 attended
Session Description

The pressure is on - Improve your customer and employee experience or risk turnover on both fronts. It’s the consistent issue we hear from you and other IT decision-makers who are grappling with the pressure of how to use AI, consolidate the communications tech stack, and make the most of your investment in Microsoft Teams.  

The good news is that enterprises with a Microsoft Teams strategy are already on the right track to help converge their unified communications, collaboration, AV and contact centre. 

With Microsoft Teams, AI can be put to work immediately, capturing all the important details from every meeting and automating the repeatable interactions to help free up your agents.  

Join Gidi Adlersberg and Tom Arbuthnot as they highlight the industry's widest Microsoft-Certified portfolio and how AudioCodes Meeting Insights, Voca CIC, and Live Platform bring together customer and employee experience in Microsoft Teams.  

Hope you'll be able to join us for it!

Attendees (452)
Sabina Bandula
Account Executive at Entergrade
Stefan Bagiensky
Technical Director at Opus
Dom Black
Principal Analyst at Cavell
James Rodd
Director at Empowering.Cloud
Jed Easton
Partner Acquisition Manager at Gamma
Patrick Watson
Director of Research at Cavell
Andrew Ramos
Vice President Global Sales at BCM One
Sharon Head
Director of Sales at Snelling Business Systems
Mark Frost
BDM at AVI-SPL
Darcey Glassbrook-Jones
Content Creator at Just Attend
Harriet Balshaw
Head of Sales at Ascentae Ltd
Marijn Somers
Spirit Guide at Mijn 365 Coach
Eneo Selimi
Account Executive at Cavell
James Emm
Director at Oak Innovation
Kiranjit Dusanj
Director at KKC Ltd
Neil Fluester
TBD at Independent
+436 other Attendees
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