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How AI is transforming the Customer & Employee Experience in Microsoft Teams

18th Jun 9:15am - 10:00am BST Audiocodes
453 attended
Session Description

The pressure is on - Improve your customer and employee experience or risk turnover on both fronts. It’s the consistent issue we hear from you and other IT decision-makers who are grappling with the pressure of how to use AI, consolidate the communications tech stack, and make the most of your investment in Microsoft Teams.  

The good news is that enterprises with a Microsoft Teams strategy are already on the right track to help converge their unified communications, collaboration, AV and contact centre. 

With Microsoft Teams, AI can be put to work immediately, capturing all the important details from every meeting and automating the repeatable interactions to help free up your agents.  

Join Gidi Adlersberg and Tom Arbuthnot as they highlight the industry's widest Microsoft-Certified portfolio and how AudioCodes Meeting Insights, Voca CIC, and Live Platform bring together customer and employee experience in Microsoft Teams.  

Hope you'll be able to join us for it!

Attendees (453)
Ian Heptinstall
Senior Sales Engineer at Druva
Josh Lomax
Technical Support Analyst at Mills & Reeve
Tariq Towfiq
Cloud Consultant at Reed
Christopher Davis
Sa at Beckett
Mohammed Khalifa
MW Specialist at UNITED KINGDOM
Lalith Tharsan Srikandanathan
Telephony engineer at Leaseplan
Ian Murphy
UC Specialist at Wavenet Uk
Ben Carter
Enterprise Architect at WPP
Simon Segers
Project manager at Hanssens Telecom NV
Paul Giacchetto
UC Consultant at Emerson
Samuel Grüninger
System Engineer M365 at HOCH Health Ostschweiz
Rushabh Shah
Modern Workplace Architect at RUSH-IT
Tomasz Dubicki
Platform Architect at KNAUF
Alice Devereux
Tech Advocate at Surrey County Council
Simon Thomas
Sales at Gamma
Jeremy Rogers
Head of IT at MAKITA (UK) LIMITED
+437 other Attendees
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