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How AI is transforming the Customer & Employee Experience in Microsoft Teams

18th Jun 9:15am - 10:00am BST Audiocodes
452 attended
Session Description

The pressure is on - Improve your customer and employee experience or risk turnover on both fronts. It’s the consistent issue we hear from you and other IT decision-makers who are grappling with the pressure of how to use AI, consolidate the communications tech stack, and make the most of your investment in Microsoft Teams.  

The good news is that enterprises with a Microsoft Teams strategy are already on the right track to help converge their unified communications, collaboration, AV and contact centre. 

With Microsoft Teams, AI can be put to work immediately, capturing all the important details from every meeting and automating the repeatable interactions to help free up your agents.  

Join Gidi Adlersberg and Tom Arbuthnot as they highlight the industry's widest Microsoft-Certified portfolio and how AudioCodes Meeting Insights, Voca CIC, and Live Platform bring together customer and employee experience in Microsoft Teams.  

Hope you'll be able to join us for it!

Attendees (452)
Jed Easton
Partner Acquisition Manager at Gamma
Gary Connors
Sales Manager at Audiocodes
Neal Criscuolo
Co-founder at NC Squared
Alice Devereux
Tech Advocate at Surrey County Council
David Croston
Channel Partner Sales Manager at Tango Networks
John Withers
M365 Technical Specialist at Specsavers
Rob Mitchell
Partner Manager at Voiceflex
Iman Jemitola
Consultant at EY
Martin Finlayson
Head of Visual Communications at SCC
Courtenay Snell
CTO at GenNet
Simon Thomas
Sales at Gamma
Andy Elliot
Dir Corporate Marketing at AudioCodes
Chris DePalma
Director, Field and Partner CoE at Microsoft
Jonathan Rolfe
Hardware Asset Manager/AV Specialist at Laing O'Rourke
Karl Smith
Solutions Architect at LoopUp
Daniel Moore
Unified Communications Manager at Visa
+436 other Attendees
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