How AI is transforming the Customer & Employee Experience in Microsoft Teams
Session Description
The pressure is on - Improve your customer and employee experience or risk turnover on both fronts. It’s the consistent issue we hear from you and other IT decision-makers who are grappling with the pressure of how to use AI, consolidate the communications tech stack, and make the most of your investment in Microsoft Teams.
The good news is that enterprises with a Microsoft Teams strategy are already on the right track to help converge their unified communications, collaboration, AV and contact centre.
With Microsoft Teams, AI can be put to work immediately, capturing all the important details from every meeting and automating the repeatable interactions to help free up your agents.
Join Gidi Adlersberg and Tom Arbuthnot as they highlight the industry's widest Microsoft-Certified portfolio and how AudioCodes Meeting Insights, Voca CIC, and Live Platform bring together customer and employee experience in Microsoft Teams.
Hope you'll be able to join us for it!
Attendees (452)

Jed Easton

Gary Connors

Neal Criscuolo

Alice Devereux

David Croston

John Withers

Rob Mitchell

Iman Jemitola

Martin Finlayson

Courtenay Snell

Simon Thomas

Andy Elliot

Chris DePalma

Jonathan Rolfe

Karl Smith
