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How AI is transforming the Customer & Employee Experience in Microsoft Teams

18th Jun 9:15am - 10:00am BST Audiocodes
452 attended
Session Description

The pressure is on - Improve your customer and employee experience or risk turnover on both fronts. It’s the consistent issue we hear from you and other IT decision-makers who are grappling with the pressure of how to use AI, consolidate the communications tech stack, and make the most of your investment in Microsoft Teams.  

The good news is that enterprises with a Microsoft Teams strategy are already on the right track to help converge their unified communications, collaboration, AV and contact centre. 

With Microsoft Teams, AI can be put to work immediately, capturing all the important details from every meeting and automating the repeatable interactions to help free up your agents.  

Join Gidi Adlersberg and Tom Arbuthnot as they highlight the industry's widest Microsoft-Certified portfolio and how AudioCodes Meeting Insights, Voca CIC, and Live Platform bring together customer and employee experience in Microsoft Teams.  

Hope you'll be able to join us for it!

Attendees (452)
Phil Lunn
Founder and CEO at Plator Ltd
Dominic Kent
Founder & Lead Marketer at UC Marketing Ltd
Adrian Sturdy
Business Development Director EMEA at Nuwave
Darren Lloyd
Client Development Manager at Empowering.Cloud
Luke Yaghmoorali
Sales Director at Elevēo
Shaun Sumner
Technical Director at Radius
Paul Yates
Head of UC&C at Pure AV
Richard Mafficioli del Castelletto
Sales Specialist Unified Communications at INTERSTELLAR
Giggsy Jayaweera@calltower.com
Sales Operation Manager at CallTower
David Renfree
Manager - UC Sales Specialists at Colt Technology Services Ltd
Mohammed Khalifa
MW Specialist at UNITED KINGDOM
Philippa Digby
Social Media Marketing Manager at Commsverse
Ryan Holmes
Digital Workplace Solution Architect at …
Craig Abrahams
Snr Manager - Estimating and Vendors at proAV
Natalie Jeschner
CEO at Fokus23
James Banks
CTO at Charterhouse Voice and Data
+436 other Attendees
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