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Cavell CX Summit

Chris Angus

VP of Sales, EMEA
8x8

About 8x8
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8x8, Inc. (NASDAQ: EGHT) connects people and organisations through seamless communication on the industry’s most integrated platform for Customer Experience—combining Contact Centre, Unified Communications, and CPaaS APIs

The 8x8® Platform for CX integrates AI at every level to enable personalised customer journeys, drive operational excellence and insights, and facilitate team collaboration. 

We help customer experience and IT leaders become the heartbeat of their organisations, empowering them to unlock the potential of every interaction.

Speaker's Sessions
Mountbatten (6th Floor) In Person

SME CX: What They Actually Buy — and What They Won’t Pay For

16th Jun 4:30pm - 5:00pm BST

The SME segment remains one of the most active and competitive areas of the CX market, but purchasing behaviour is highly pragmatic. This session examines what SMEs prioritise when investing in CX, where AI features genuinely drive adoption, and where feature se...

The SME segment remains one of the most active and competitive areas of the CX market, but purcha...

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